My account has been suspended for no reason and I’ve tried to contact Microsoft but they...

Hello Stu

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your concern.

I am very sorry to inform you but sadly no support team can assist with bans or suspensions.

Please have a look at the Community Standards we ALL agree to follow and abide by below:

https://www.xbox.com/en-CA/legal/community-stan...

For information on all related topics regarding enforcement actions:

https://support.xbox.com/en-CA/help/family-onli...

Im sorry but again, support cannot assist with ANY enforcement action.

So basically, because I’ve only been suspended for 2 days, nobody at Microsoft can help me and I’ve essentially been locked out of my social features for two days with no reason. Great

You need to call support and pay the amount with your Debit Card, LIVE has always supported debit cards.

http://support.xbox.com/call-us

You need this forum to post your question so the XBLPET can give you an answer for that.

forums.xbox.com/.../41.aspx

None of the volunteers in this here DIY forum have the info needed to solve this.



Suggest you contact a Billing Agent. You can choose Option
1 after

finding your country's support line: See
http://tinyurl.com/XBLnumbers -

but a faster way to speak to a Billing Agent is to go to
http://xbox.com -

sign in there if you can - then go to

http://support.xbox.com/en-US/contact-us?xr=footnav#0:2:5

If you are not in the US then replace the red US above w/ yr country code

(i.e., CA for Canada, GB for Great Britain, et al.)

Click on Request A Call and type in a few lines explaining your issue

and you will get called back quicker than if you waited in queue on hold.