My account has been locked. I cant verify it because the security information is out of...

Discus and support My account has been locked. I cant verify it because the security information is out of... in XBoX Accessibility to solve the problem; My account needs to be verified because Microsoft suspected suspicious activity I literally cant get a call back from Xbox as it continuously says it... Discussion in 'XBoX Accessibility' started by alex t3, May 28, 2023.

  1. alex t3
    alex t3 Guest

    My account has been locked. I cant verify it because the security information is out of...


    My account needs to be verified because Microsoft suspected suspicious activity

    I literally cant get a call back from Xbox as it continuously says it has failed.

    I have spent hundreds of pounds on the account and need it to be recovered. I literally just need to speak to someone to confirm account security and update back up info.

    :)
     
    alex t3, May 28, 2023
    #1
  2. Christian Quinto Win User

    My account has been locked. I cant verify it because the security information is out of date and the account recovery form is failing. What can I do??

    Hey there!

    Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

    You mentioned that your account was locked for security reasons correct? Can you try filling out the form on this link?

    https://www.microsoft.com/en-us/concern/Account...

    I hope this helps.

    Best Regards,

    Christian.
  3. EricGutierrez Molina Win User

    cant log in at 360 xbox console

  4. XBF Amber M Win User

    Creeper promo controller never shipped.

    Hi WTD666!

    Thanks for reaching out to us for this issue. In this case, the Ambassadors are spot on with their responses. If your item has not shipped, then you would need to

    contact the Microsoft Store Support team     so that they can look into what may have happened. It is possible that the shipment is still pending, but it would be best to contact them to inquire about when it may be expected to do so. Once a purchase has completed,
    you receive a confirmation email for it. If you have not received the confirmation email, then the purchase wasn't complete. If you
    have received it, but nothing is happening, you definitely need to contact the Microsoft Store team.

    In relation to being locked out of your account, it sounds as if you need to
    verify the security information for your Microsoft account     in order to prevent the lock out. If an account is not verified, then it is not as secure as it needs to be and it
    is a possibility that the shipment has not taken place due to this.

    I hope that this information helps out a bit more.
  5. Nathan Roberts (Sunk Win User

    Security lock on account because of information change.

  6. Daft Badger Win User

    Security lock on account because of information change.

    I'm afraid there's nothing anyone on the forums can do as we don't have access to your account info.

    You would need to contact support & explain the situation to them
    support.xbox.com/.../contact-us
Thema:

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