My account has been hacked and the hacker has changed my passwords and the email associated...

My son's account has been hacked too. I'm getting the run around from Microsoft. They help me reset the password only to find out that the hacker has changed my email contact and the phone number associated with the account. I've tried doing the option where
u don't have access to any of these, and it says that I'm not allowed to do that at this time.

Yes I changed it multiple times but the hacker changed the verification email my Microsoft account has been recovered but the Xbox account where we have to login to play games like forza or minecraft has been hacked

Hello this is Virginia O.

I understand that you want to recover a hacked account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

Since you are getting a message that the Microsoft account doesn't exist it means you need to enter the new email that was set up to your account to complete the account recovery request.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link for the account recovery: https://account.live.com/acsr

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

I dont know if your account has been ''hacked'' but if i were i would change my password! or your email on the account!!

I have filled the recovery form my alternate email wasn't changed my Gmail has been recovered

But I the password isint changing its still sends the password recovery to the hackers email