My account got hacked but i recovered it but the hackers had changed my gamertag so i want...

Hi there! I'm more than happy to help you!

I'm sorry you are experiencing this with your Microsoft account. No worries, let me help you sort this out.

Based on the information I've gathered, I'm afraid there is no option to revert your Gamertag from the previous one.

I would highly suggest you secure your account further to prevent this from happening again by changing your account password and updating your security information on account.microsoft.com.

Note: Updating your security information may cause your account undergo to a 30-day security lockdown. During this time, you cannot make any changes or additions to security settings or billing info. Your account is still open and active, and you can still use your email, Skype, OneDrive, and devices as usual.

https://support.microsoft.com/en-us...on-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452

As for the Gamer tag, you can try to contact Xbox Support for further assistance as they have the tools and resources to properly investigate this case. They may offer alternative solutions:

https://support.xbox.com/en-US/contact-us

Just a gentle reminder that we are only Xbox gamers just like you here in this community. We are not Microsoft employees and we do not have tools to access any Microsoft System.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I have a similar problem. I had an old gamertag that is linked to my now main email address so I wanted to change it, but I had deleted the old gamertag from my xbox so I recovered/downloaded it, and tried to change my email and I got the "Your WILD cannot
be changed withing 30 days of creating a gamertag or if you changed your WILD within the past 30 days." I see you had to recover your acccount too so maybe it has something to do with recovered accounts being mistaken for new accounts or something

Thank you for your reply Lumie,

I am currently using a new microsoft account but with the same email as my hacked account, I want to know if that will interfere with the process of recovering my hacked account as the email was the same. In most of the tools you have mentioned they are asking for the email you wish to recover but that is the same email I am using now so I am in a bit of confusion.

The hacker took my old account and changed the primary email of that so I have no idea of the email the hacker is currently using on my microsoft account.

I hope you understood my question.

Thanks in advance,

Nate

I can sign in on the website...... why cant i recover my account i had a bio ban awhile ago never changed it from code of conduct but my account got hacked and when i try to recover that happened

hello so i also encountered this problem and then i got to know that an unknown account was associated to my email and then i got to know that my email was hacked i tried the recovery form but till then the hacker had changed everything then microsoft said they cant do anything very bad service btw.