My account got hacked and I'm not sure what to do

Discus and support My account got hacked and I'm not sure what to do in XBoX Accessibility to solve the problem; My other account recently got hacked and I have had basically no way of getting it back They changed the email, the password and enabled 2fa so I... Discussion in 'XBoX Accessibility' started by ASHFIRE, May 11, 2025.

  1. ASHFIRE
    ASHFIRE Guest

    My account got hacked and I'm not sure what to do


    My other account recently got hacked and I have had basically no way of getting it back

    They changed the email, the password and enabled 2fa so I can't even submit a recovery form. Ive been frantically looking for a solution now that I've been locked out of all my games and Im nowhere close to finding anything

    If anyone knows how I can recover my account or at least get in contact with someone who isn't a bot please let me know

    :)
     
    ASHFIRE, May 11, 2025
    #1
  2. Daft Badger Win User

    Got booted offline by a guy, and I'm not sure what to do

    You should never give anyone anything over xbox live no matter what they say.

    You need to report & block this person via your console.

    You also need to contact your isp as a ddos attack is done via your broadband/internet & what this person is doing is a criminal offence.

    More info on what to do about ddos attacks can be found here
  3. Rodrigo Oliver Win User

    My account got hacked, what do i do?

  4. Yokikjhkjb Win User

    I got suspended for no reason

    My acount got HACKED and i still have the suspension my account is gone 😢 what do I do 😢
  5. EasedSun330890 Win User

    Cannot add accounts to Family Gold Account

    I think my account might have been hacked into because my ID is not as it appears. I have got no idea where this ID came from.

    Any ideas what I should do. I'm not an expert on this sort of thing
  6. Nkosana23 Win User

    my account got hacked and now I'm permanently banned on it what should I do?

    Hi. My name is Brilliant and I am delighted to assist you today.

    While most enforcement actions happen at the account level, Xbox will temporarily suspend or permanently ban Xbox consoles or other devices where repeated and egregious violations have occurred.

    Note that customer support can’t assist with suspensions or enforcement actions. If you need assistance with an active enforcement action, it may qualify for the case review process. To learn more, see: https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review

    For more info on Xbox suspensions and bans, see: https://support.xbox.com/help/family-online-safety/enforcement/xbox-live-device-bans

    Hope this helps resolve your query. Have a great day.
Thema:

My account got hacked and I'm not sure what to do

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