My account got banned unfairly

Gabriel Fisher · Aug 29, 2023

Hi, my xbox account RickieMyDude was recently perma-banned, I appealed and they denied, there was also my other friends that got permabanned, they had 5 strikes and their appeals were accepted, while me with 0 strikes got denied. Can someone tell me why that happened, why is xbox against me like this, they have always been against and I am mad, I have had this account and have never had a problem that Microsoft couldn't fix. I've bought so much content and dev mode, I have gamepass until next year, where is all the money gonna go, will I get it back or will snotty Microsoft gonna keep the money. Because if they are gonna ban me, I deserve a full refund, of all the years of content they just stole from me. Please reach my email to help me get account back or, help with my refund or content and saves transfer to another account.

:)

Previous xbox user

It’s so stupid I’m in the same situation it’s like the enforcement team didn’t even read through the convo at all and just quickly rejected my appeal Microsoft took a huge L with that probably won’t ever buy another game for my series X and play all my any new multiplayer game on my ps5 and just finesse game pass because of the terrible multiplayer experience and I’m a LONG time Xbox user I’m pretty sure it’s run by AI now which furthers depreciates Microsoft Xbox legacy imo because this is some bs, I’m so glad i paid no where the full retail price for this system now

Gabriel Fisher

I got banned for installing a game that was on your guys store, it was on xbox too. How is this my fault and not microsofts fault for letting this app on xbox or the creator of the app? Where the rule for getting banned for installing a game, it said I was playing or promoting. In which I did no such thing. And my xbox kept saying that I had a virus so I uninstalled.

Gabriel Fisher

Does this rule fall under Xbox Enforcement Strike, because xbox enforcement strike is supposed to strike inappropriate activity and does not specify the such inappropriate activity. Please tell me where that is in the rules so I can look over. If so I have had 1 strike since it has applied. The new rules are not clear.

Mistress Sara

Hi there,

No one in the forums can answer your specific suspension questions. Support is unable to assist with enforcement actions. If you already submitted a case review, there is nothing further that can be done as the Safety team does not use the forums. The Safety team are the only ones who can respond to a user's specific suspension questions.

When a user receives a permanent suspension, all licenses for games and other content is forfeited (per the Community Standards). You can only use the account offline. More information on permanent suspensions can be found here.

Smwutches

We don't have any information on your ban so we don't know what rule you specifically broke to get one, but it is possible to get a permanent ban with no strikes.

Strike System FAQ

My account got banned unfairly