My account cannot remove parental controls to an adults hacked account, what do I do?

Discus and support My account cannot remove parental controls to an adults hacked account, what do I do? in XBoX Accessibility to solve the problem; My parents Xbox / Microsoft account was hacked recently, and I'm currently not able to remove the parental controls connected to my account on it. How... Discussion in 'XBoX Accessibility' started by Zack Cambron, Jan 23, 2025.

  1. Zack Cambron
    Zack Cambron Guest

    My account cannot remove parental controls to an adults hacked account, what do I do?


    My parents Xbox / Microsoft account was hacked recently, and I'm currently not able to remove the parental controls connected to my account
    on it. How can I remove this hacked account from my parental controls without it?

    :)
     
    Zack Cambron, Jan 23, 2025
    #1
  2. WhiPeR SnaPPeRz Win User

    Closing account loopholes

    Thats the thing. Its an adult account that is controlled through microsoft family by my parent account. The only thing i want to do is prevent the removal of the parent account from the console.
  3. TeddyDaKiLaBear Win User

    Removing parental control over a Gold Family member

    i donno if anyone else said this or not i couldnt read the whole thing in the time i have from what i gathered your wife must change this setting from her account all u can do is remove her from the gold pack but she can change the parental controls on
    her account as long as shes listed ad being 18 or over

    Remove parental control from *your account*

    Adult secondary Gold Family Pack members can remove parental control. If your account is a child account, you will still need an adult Microsoft account and password to sign into Xbox LIVE.

    On your console, sign in to Xbox LIVE with your secondary account.

    Go to Settings, and then select Account.

    Select Leave Family.

    Confirm the change. Parental control by the primary account is removed.

    Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for
    example, the adult age in Korea is 20).
  4. ngocphi Win User

    How to check user birth date?

    also what would be the point of you changing the age of your son to an adult when it removes the parental controls

    once you promote an account to an adult you remove the parental controls which you don't seem to want to

    unless you follow the tip below

    the only solution to that would be to buy an family plan which you say you do not want to spend money on in which case you can control any account in the family
  5. Smwutches Win User

    Child using adult account/time limits

    Unfortunately no. Adult accounts cannot be changed to child accounts. So even if you do change the email, the account will still be an adult and there would be no way to use parental controls on the account. He would either need to continue using the account
    or start over on his child account.
  6. Therecanbony1 Win User

    Avatar skins for child account

    but the message on screen is to have an adult purchase them FOR the child account. So, as the adult that owns the xbox live gold account, how do I do what the system is telling me to do? If, as an adult, I can not buy these for my child, why tell me I
    can? And are the very childish avatar skins REALLY only meant for adult players? If child accounts cannot have them, your messaging should not tell the child to ask their parents to purchase them for them. It should just say something like “ Avatar skins (many
    of which are obviously designed for children) cannot be purchased for a child account. So if you, as a parent buy your child an Xbox Live Gold account, please know that 5hey cannot access content design ped for xbox live gold members even with parent permission”.
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My account cannot remove parental controls to an adults hacked account, what do I do?

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