my account ban was overturned but I still cannot access my acount

Unfortunately the enforcement team does not use the forums so they won't see this. The only way to contact them is by submitting a case review.

Even if you submitted an unauthorized access investigation on your account, it doesn't always overturn a ban. Some actions cannot be overturned.

My account was eventually OVERTURNED. I’m pretty sure this means ban lifted right? Well I’m still banned permanently. Case review closed and now I have absolutely no way of contacting them, ive spoken to my solictors and action fraud and the confirm that
I have case. I feel what Microsoft have done is fraud! Banning my account permanently for one mistake! Microsoft support team are no use aswell.

You might want you lawyers to read first all the following links below which you agree to follow in the beginning :

Terms of use :
http://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav

Code of conduct : http://enforcement.xbox.com/home/codeofconduct

If I may ask what is the one very serious mistake you did that MS perma banned your account instantly?

account was overturned yet I’m still banned even though my account profile says clean and case completed and overturned, in answer your question, I unknowingly innconently brought one code from g2a.com

I admitted that in my case review and made a sincer apology for my mistake. Provided the evidence etc. Case was thenlooked into and overturned. In normal world terms this means the ban has been lifted. And yet I’m not able to access my account still! Enforcement
team are useless and there is now no way to contact them!

My solictors gave told me I have a very strong case and they feel that Microsoft have committed fraud in this case.

If your suspension is overturned try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account

Also, when did the ban take place?

How recently was it overturned?