My 6 Months Gold subscription didn't convert to my current Game Pass Subscription

Discus and support My 6 Months Gold subscription didn't convert to my current Game Pass Subscription in XBoX Accessibility to solve the problem; Hi, I recently decided, after reaching the end of my previous Ultimate Game Pass subscription, to settle for the Xbox only Game Pass, having no use... Discussion in 'XBoX Accessibility' started by widdershine, Mar 16, 2021.

  1. widdershine
    widdershine Guest

    My 6 Months Gold subscription didn't convert to my current Game Pass Subscription


    Hi,

    I recently decided, after reaching the end of my previous Ultimate Game Pass subscription, to settle for the Xbox only Game Pass, having no use of the PC part. As I had been offered a 6 Month Gold subscription last year, I finally decided to convert it into game pass sub as I once did something like a year ago.

    However, once I've entered the gold sub code into the redeem code option, instead of getting converted, it just doubled up and became a parallel subscription. So I have a game pass subscription for 3 Months including Gold and a independant Gold subscription ending in 6 Months.

    And of course, as there is no way to contact support (phone number send back to site, which is a complete dead end), I don't have any way to see with someone how I'm supposed to merge my two subscription.

    Anyway, thanks for the help and have a nice day.



    :)
     
    widdershine, Mar 16, 2021
    #1
  2. Smwutches Win User

    My 6 Months Gold subscription didn't convert to my current Game Pass Subscription

    Standard Game Pass does not include Gold. Only Game Pass Ultimate does. So it will only convert if you enter a Game Pass Ultimate subscription.
  3. Fulmster1219 Win User

    Xbox ultimate question

    I agree with Wadski in that if you currently just have a Xbox Gold subscription, you are better off adding additional months to you Gold Subscription or Game Pass first before you convert to Ultimate. If it is your first time converting to Ultimate, the
    total months of Xbox Gold plus the total months of Game Pass will be added as your new Ultimate subscription. 12 months of Gold + 3 months of Game Pass will convert to 15 months of Ultimate. If you purchase 3 months of additional Gold membership then you will
    get 18 months of Ultimate. Therefore only purchase Ultimate after you convert your subscription.
  4. Nursemorph Win User

    Xbox Live Gold subscription

    My Xbox Live Gold subscription was cancelled out of nowhere without my knowledge. I renewed the subscription a few months ago with a 12 month subscription. I heard it might be because my Game Pass subscription ran out, but why would that affect my Gold?? Please explain.
    If you had an active Ultimate Game Pass subscription, then any Live Gold added to your account was converted to UGP at a price ratio...so, in the case of a 12 month live Gold code, it converted into 4 months Ultimate Game Pass as they are the same price.

    Sounds like that is why it has run out.
  5. Smwutches Win User

    Xbox Live Gold being converted to Xbox Game Pass Ultimate

    It will convert the 6 months into 2 months of Ultimate. So it will only extend your current Ultimate subscription by 2 months. To keep the full 6 months of gold, you would need to enter the code after your Ultimate subscription ends.
  6. Dark Lord White Win User

    i need help on xbox ultimate subscription

    The Game Pass ultimate combines your Xbox Live Subscription and game together into one subscription. When you tried the 1 month you also converted your remaining subscription for the remainder of your current Xbox live Gold subscription to the Ultimate
    Game Pass for free.
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My 6 Months Gold subscription didn't convert to my current Game Pass Subscription

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