My 360 games aren’t connected to Xbox live

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Try clearing your 360 cache

Press the Xbox button  on your controller to open the guide.

Select Profile & system > Settings > System > Storage.

On the Manage storage devices screen, select:

Clear local Xbox 360 storage.

My connection is good, and I have 360 gb free so those aren’t the problem. The 3rd option is confusing because I only heard one start up sound

I remember playing games on the 360 with the Kinect and having fun with my whole family. It really helped convince my parents that video games aren’t bad.

The games are all digitally owned in my library. There are no discs. I had no troubles with this on my original Xbox One that recently broke and required me to buy a new Xbox One S. The emulator I am referring to is the internal emulator that all Xbox
Ones run when playing a 360 Backwards Compatible game. When I install a 360 game and try to run it on my Xbox One S, the game will load HOWEVER I cannot connect to Xbox Live while in the 360 emulator. Due to a recent troubleshooting that suggests uninstalling
the game and clearing 360 cache and profiles, I would need to redownload my xbox live profile for the 360 emulator ON the One S. Since the emulator WON'T connect to Xbox Live, despite my Xbox One S BEING connected to Xbox Live, I cannot download my profile
and therefore cannot play and save my progress. I've tried with multiple games but they all give me the same issue of being "unable to connect to xbox live". I've tried all of the Mass Effect games, the Dragon Age games, Star Wars: The Force Unleashed games,
Banjo-Kazooie, and Fable series of games and NONE of these will allow me to connect to xbox live.

I got an Xbox one sitting right beside my Xbox 360 and they're both connected with an wired ethernet connection my Xbox one no problem connecting to Xbox live with the same gamer profile that won't connect on my Xbox 360 to Xbox live what the f*** is going
on