My 2 monitors lose signal after I change a setting in a game.

Discus and support My 2 monitors lose signal after I change a setting in a game. in XBoX Games and Apps to solve the problem; So after I upgraded from a GTX 1050 ti to an RTX 2060, my monitors randomly shut off when playing games like CS 2, GTA V or RDR 2. The PC still seems... Discussion in 'XBoX Games and Apps' started by Logibon, Jan 9, 2024.

  1. Logibon
    Logibon Guest

    My 2 monitors lose signal after I change a setting in a game.


    So after I upgraded from a GTX 1050 ti to an RTX 2060, my monitors randomly shut off when playing games like CS 2, GTA V or RDR 2. The PC still seems to run perfectly and I can hear the sounds in the game and everything. When the crash happens my temps are usually between 45 degrees Celsius or 55 degrees Celsius.

    I installed all the best drivers and everything. I ran furmark stress test and the temperatures stopped rising at 77 degrees but monitors didn't go black. Only seems to happen in games. I tried to do some TDR fixes and changed some things and the problem got better, but it still occurs. I cleaned my PCIE connector and slot but that also doesn't seem to fix the problem. I didn't do any overclocking or anything and my power setting in NVIDIA control panel is set to adaptive. My PSU is a bronze 620W and I have seen people run the card with a bronze 450W so I doubt that the PSU is the problem. I also updated my BIOS but the issue still appears.

    :)
     
    Logibon, Jan 9, 2024
    #1
  2. Jhonkito Win User

    My 2 monitors lose signal after I change a setting in a game.

    Hi Logibon, my name is Jhon, and will be a pleasure help you

    It's definitely frustrating to have your monitors randomly shut off while playing games after upgrading your graphics card. Based on my experience Here are some possibilities and troubleshooting steps you can try to identify and fix the cause:

    Possible causes:

    Driver instability: New hardware can sometimes require newer or specific driver versions to function properly. Check if any updates are available for your RTX 2060 drivers and motherboard chipset drivers.

    Overheating: While your temperatures seem within reasonable range during the Furmark test, specific game scenarios might push the GPU or other components closer to their thermal limits, triggering the monitors to shut off as a safety measure. Try monitoring temperatures while playing the games where the issue occurs (using software like GPU-Z or MSI Afterburner) to see if they spike near critical points.

    Power supply: While a 620W PSU should be sufficient for an RTX 2060 in most cases, a low-quality bronze-rated PSU could potentially struggle with sudden power spikes during gameplay. Consider checking reviews or using online calculators to see if your PSU can consistently deliver the required power.

    Software conflicts: Other programs running in the background could interfere with the graphics driver or game, causing crashes. Try closing any unnecessary applications before playing games and see if the issue persists.

    Display settings: Check your display settings in Windows and the game itself. Incompatible refresh rates or other display settings could cause instability. Make sure everything is set to the native resolution and refresh rate of your monitors.

    Troubleshooting steps:

    Update drivers: Install the latest official drivers for your RTX 2060 and motherboard chipset. Use the manufacturer's website or NVIDIA GeForce Experience for the graphics card and the motherboard manufacturer's website for the chipset.

    Monitor temperatures: Use software like GPU-Z or MSI Afterburner to monitor temperatures while playing games where the issue occurs. If temperatures reach critically high levels, investigate improved cooling solutions or undervolting the GPU.

    Test with a different PSU: If your PSU is old or of low quality, consider testing with a friend's or borrowing one from a reputable store to see if the issue persists.

    Close background applications: Close any unnecessary background applications before playing games to minimize potential conflicts.

    Check display settings: Ensure your display settings in Windows and the game match the native resolution and refresh rate of your monitors.

    Clean install drivers: Uninstall your current graphics card drivers using DDU (Display Driver Uninstaller) and then perform a clean installation of the latest official drivers.

    Reinstall the game: Try uninstalling and reinstalling the game where the issue occurs. This can sometimes resolve corrupted files or conflicts.

    Check for system errors: Run a system file checker scan (sfc /scannow) and DISM scan (DISM /Online /Cleanup-Image /RestoreHealth) to check for and repair any corrupted system files that might be causing crashes.

    I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.
  3. Alucario Ultra Win User

    Narrator

    Sometimes I used it when my monitor goes off signal, so I can change the settings without a screen.
  4. Lancearrow1 Win User

    Xbox not showing picture on a dvi monitor?

    Check the settings on your monitor. Some monitors have specific settings that will only display HDCP signals or only signals that are not HDCP.
  5. Moshy25 Win User

    xbox loses signal to TV when launching some games/apps

    Reset everything back to factory. So far so good. 2 of the games are working, we'll see what happens after using more apps and after a few days. Still have issues trying to get my TV to like the 4k. No issues with last 2 xbones.
    When I try changing resolution to 4k, screen goes black, then loses signal. If I left then A (triggering the yes to confirm), it takes it.
  6. kikki00 Win User

    Black screen of death

    I connected my Xbox on an another monitor which arrived after my problem. When I plug the HDMI cable it automatically changes source then no signal. And it worked on a smaller TV but on it I couldn't run my Xbox on 1080p or 720p it was stuck on 480p.
Thema:

My 2 monitors lose signal after I change a setting in a game.

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