My 2 controllers won’t stay connected to Xbox. Is this an Xbox or controller issue?

Discus and support My 2 controllers won’t stay connected to Xbox. Is this an Xbox or controller issue? in XBoX on Windows to solve the problem; Bought my son an Xbox X/S and finally set it up. But as we are playing his controller would randomly disconnect and then would reconnect and then... Discussion in 'XBoX on Windows' started by OMAR ALVARADO2, Jan 1, 2023.

  1. OMAR ALVARADO2
    OMAR ALVARADO2 Guest

    My 2 controllers won’t stay connected to Xbox. Is this an Xbox or controller issue?


    Bought my son an Xbox X/S and finally set it up. But as we are playing his controller would randomly disconnect and then would reconnect and then disconnect again. We would manually pair it again wirelessly AND wired. Which would help it work for a bit then start the process all over again. I thought it was a controller issue but now using a second controller I’m worried it’s an Xbox issue ?

    :)
     
    OMAR ALVARADO2, Jan 1, 2023
    #1
  2. XBF Crystal P Win User

    Controller verbindet sich nicht [Translation-Controller doesn't connect]

    Hi there Tim,

    Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with the controller not staying connected to the Xbox.

    I recommend to try the following article:
    Troubleshoot your Xbox One wireless controller     (My controller won’t connect to my console or PC)

    Try this out and let us know the results.
  3. Francia J. Win User

    My 2 controllers won’t stay connected to Xbox. Is this an Xbox or controller issue?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Since this is happening with multiple devices it can be an issue with the console. To fix this, please perform a power cycle on your console by following the steps below:

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps.
  4. Jhonkito Win User

    Xbox controller won’t stay connected

    Hi Walter, my name is Jhon, and will be a pleasure help you

    Do the controllers you are using use batteries?

    Best regards
    Jhon
  5. Jhonkito Win User

    Xbox controller won’t stay connected

    and it disconnects only through bluetooth? Have you already tried using them directly connected with cables and the same thing happens to you? How much time do you have with them?
  6. Walter Bostic Win User

    Xbox controller won’t stay connected

    My elite controller does not have replaceable batteries, but my regular controller has AA batteries. both have the same issue
Thema:

My 2 controllers won’t stay connected to Xbox. Is this an Xbox or controller issue?

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