MW2 remastered freezing on loading screen?

Hello .
My name is Ryan. I'm an Independent Consultant and I'm happy to help you today.

If you're experiencing freezing issues specifically when trying to play Modern Warfare 2 (MW2) on your Xbox Series S while using your account, but the game works fine on your friend's account, there are a few steps you can take to troubleshoot and resolve the issue:

1. **Clear Cache**:
- Power off your Xbox Series S completely.
- Unplug the power cable from the back of the console.
- Wait for about 10 seconds.
- Plug the power cable back in and turn on the console.
- Try launching MW2 again to see if the freezing issue persists.

2. **Reinstall the Game**:
- Uninstall MW2 from your console.
- Reinstall the game from your library or disc.
- Check if the freezing issue persists after the reinstallation.

3. **Check for Updates**:
- Ensure that both your console's system software and the game itself are up to date.
- Go to "Settings" > "System" > "Updates & downloads" to check for console updates.
- For the game, make sure you have the latest update installed.

4. **Check for Corrupted Saves**:
- Sometimes corrupted save files can cause freezing issues. Try launching the game without any save files and see if it works.
- If the issue is resolved, consider deleting the corrupted save files and starting fresh.

5. **Delete and Re-download Your Profile**:
- Go to "Settings" > "Account" > "Remove accounts."
- Select your account and choose "Remove."
- Restart your console.
- Add your account back by signing in. This will re-download your profile settings.

6. **Check Account Permissions**:
- Make sure your account has the appropriate permissions to play the game. Sometimes parental controls or content restrictions might cause issues.

7. **Contact Xbox Support**:
- If the issue persists after trying the above steps, it might be a specific issue with your account or console.
- Contact Xbox Support for further assistance. They might be able to provide more specific troubleshooting steps or insights.

If the game works fine on your friend's account but not on yours, the issue might be related to your account settings or permissions. Trying the steps mentioned above should help narrow down the cause and hopefully resolve the freezing issue.

Kind regards

Ryan

I would like to see mw2, and 3 remastered. They already have the first modern warfare remastered

That is strange because i found all load screens to be much slower with an occasional freeze. The load screen freezes had stopped after one of the patches but have returned.

Purchased COD MW2 remastered through the modern warfare store today and it won't register that I bought it in game. None of the items included in the pack are showing up and when I try to look at it it gets stuck on a screen that says "purchasing". Any ideas?

Same here but different, my COD MW2 Remastered is downloaded and ready. But something’s wrong, my items won’t show up, when i look at the bundle in the store. It’s says « Buy bundle 26.99$ ». Kinda weird, i already bought the bundle with COD MW2 Remastered
but the Underwater Demo Team Classic Ghost Bundle is already downloaded. I tried redownloading it but the items never appear. Any ideas or ways to fix it?