Mute speaker audio when headset attached doesn’t work

Hello there Kai, if you have a tv + speakers and want to use a headset instead you simply need to go to settings > volume & audio output > hdmi audio > headset format. If that does not sork you can go into additional options and check the ‘’mute speaker audio when headset attached’’ and party output to headset instead of speakers.

Hope you have an amazing rest of your day!

Best regards

Defty

When you plug a headset into the controller, it doesn't automatically mute the TV speakers. Both audio sources (headset, TV speakers) continue to play. You may have had the TV muted or HDMI/Optical audio disabled while you were using the headset and troubleshooting
your audio.

Here are some relevant support articles you can read:

• Troubleshoot sound on your Xbox One console
• Choosing speaker audio settings on Xbox One
• Choosing headset audio settings for Xbox One

Hi Thump, The headset doesn’t know if you’re using your headset just for chat or for all audio, so TV audio is not automatically muted when you’re using the adapter. You must manually adjust your TV audio volume

Yeah, I tried all of that, nothing works. Switching between audio formats makes it glitch and waiting a second resets it but it still only works on stereo and 5.1 but the Atmos works FINE on movies, Dolby App etc. Atmos works, just not in games. Its clearly
an Xbox issue.

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

1. Press the Xbox button to open the guide and select System >
   Settings.
2. Select Display & sound, then from the headset audio options, select
   Stereo Uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
restore the headset format you’ve chosen.

If you’re still having problems switching between speakers and headset on Xbox One, check the headset/speakers manufacturer’s website for more info.

Let us know with a reply how it goes!

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

1. Press the Xbox button to open the guide and select System >Settings.
   
2. Select Display & sound, then from the headset audio options, select
   Stereo Uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
restore the headset format you’ve chosen.

If you’re still having problems getting Dolby Atmos to work on Xbox One, check the headset/speakers manufacturer’s website for more info.

Let us know with a reply how it goes!