Multiple Problems And Issues On Xbox Series X

Discus and support Multiple Problems And Issues On Xbox Series X in XBoX on Consoles to solve the problem; Hello for some reason i keep getting a black screen on my xbox series x whenever i turned it on as well as hearing strange clicking sounds and been... Discussion in 'XBoX on Consoles' started by StAR KiLleR 379, Oct 9, 2022.

  1. StAR KiLleR 379
    StAR KiLleR 379 Guest

    Multiple Problems And Issues On Xbox Series X


    Hello for some reason i keep getting a black screen on my xbox series x whenever i turned it on as well as hearing strange clicking sounds and been seeing a small colored box in the middle of my screen whenever i open or exit a app i have tried different TVs and my new gaming monitor but i been getting the same problem i have checked the HDMI ports on my TVs and Screen and saw no problems and nothing out of the ordinary i even tried a new HDMI Cable but still getting the same problem and now my gaming are crashing left and right i have tried the power cycling and even have tried the factory reset but still encountering the same problems and issues i am currently on my 3rd xbox series x as i had the same problem on 2 previous consoles i had in the past

    I'm unsure what else to do at this point and i do not know what is causing the problems as i have tried everything in troubleshooting i dont know if need service it or if i should just return it to retailer where i got it from in exchange for a new one as i still have the warranty but i am concerned i may encounter the same problems and issues on the 4th console i would greatly appreciate any suggestions or ideas on what i should do next thank you

    :)
     
    StAR KiLleR 379, Oct 9, 2022
    #1
  2. Geri M. Win User

    Multiple Problems And Issues On Xbox Series X

    Hi StAR KiLleR 379,

    We appreciate for your patience and we truly understand how you are feeling now. We would suggest that you submit a bug via Report a Problem to isolate your case. Here is the link: Provide feedback to Team Xbox | Xbox Support. After submitting, we highly advise if you can get an exchange to swap the console out.

    Hope this would work well for you.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  3. BLACKASALT94 Win User

    Multiple Problems And Issues On Xbox Series X

    I don't know what my problem is but everytime im playing pubg is kicks me off amd says error. What could my problem be my connection to the Internet is good I've checked it all and still doesn't??
  4. StAR KiLleR 379 Win User

    Multiple Problems And Issues On Xbox Series X

    Update the crashing on my video games has gotten worse its happening alot more often now i have tried turning off and unplugging the console and plugging it on again after 3 to 5 minutes but it seems to have only made the problem worse its gotten to the point where i am unable to play my games now due to these issues and problems

    waiting for response
  5. StAR KiLleR 379 Win User

    Multiple Problems And Issues On Xbox Series X

    Hello ,

    Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

    We understand that you are experiencing issue with your Xbox Series X. Let us check on this together and sort this out. We will do to the best in our capability to assist you with your concern.

    We would like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

    1. Is this happening when you play all the games?
    2. When did the issue started?
    3. Have you tried doing the turning off and unplug the console then plug it on again after 3 to 5 minutes?
    4. Can you send to us a screenshot of the error message that appears on the screen?
    We are looking forward to your response.

    Sincerely,

    Geri M.

    Xbox Forum Moderator

    Microsoft Community
    1. yes it's happening to most of my games whenever i play them for about 30-60 minutes and its starting to get very annoying especially if your helping fellow players or friends or just gaming in general

    2. for my 3rd console it started happening last night

    3. i have tried that already when i started having the problems but i still had problems as i said before i had the same problem on 2 previous consoles

    4. there's no error screen that appears it's just a black screen that appears when i turn on my xbox it only does it when i have the startup mode set to Energy Saver and the random clicking sounds i hear from the console and the colored boxes that appear whenever i enter or exit a app and i have noticed that it is slow at times on the menu/home

    and as i said before i am out of options i do not know if i should request a repair/service for the console or if i should return it to the retailer i got it from in exchange for a new one due to having a warranty there (the Retailer i got it from was GameStop) i had none of these problems on my Old Xbox One and i have tried my old xbox console on my TVs and Monitor and it works fine with 0 problems and 0 issues is there anything you can suggest or recommend i could try or do next?
  6. Geri M. Win User

    Multiple Problems And Issues On Xbox Series X

    Hello StAR KiLleR 379,

    Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

    We understand that you are experiencing issue with your Xbox Series X. Let us check on this together and sort this out. We will do to the best in our capability to assist you with your concern.

    We would like to know more about it in details so that we can provide a more accurate resolution for you. To start, please provide us information/answer on the following questions:

    1. Is this happening when you play all the games?
    2. When did the issue started?
    3. Have you tried doing the turning off and unplug the console then plug it on again after 3 to 5 minutes?
    4. Can you send to us a screenshot of the error message that appears on the screen?

    We are looking forward to your response.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
Thema:

Multiple Problems And Issues On Xbox Series X

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