Multiple Netflix accounts on one Xbox

Infinitypockets · Dec 6, 2023

I have been SEARCHING online for an answer to how I can get my Netflix account on my Xbox without signing my partner out of theirs, we have different gamertags and Netflix accounts and would like to each have our own Netflix on our Xbox accounts, however when we try to sign into one of the accounts, it signs it in on both gamertags. I have not been able to find an answer to this problem even though I have found questions on here from 7 years ago, and it seems that nothing has changed at all whatsoever as this problem is STILL occurring, this is aggravating, pc doesn’t have this issue, PlayStation doesn’t have this issue, even a Firestick does not have this issue, I thought that having a next gen console would mean problems like this wouldn’t arise, and yet… it has

:)

Hoskayra

Hi Infinitypockets, my name is Oskayra and it is my pleasure to answer your question:

Currently, it is not possible to have two active Netflix accounts on the same Xbox console. When you sign in to a Netflix account in the Netflix app for Xbox, the app signs in to all Xbox accounts that are connected to the same Microsoft account.

To fix this problem, you can create a new Microsoft account for each of you. Once you have your own Microsoft accounts, you can sign in to your own Netflix accounts in the Netflix for Xbox app.

Once you are signed into your new Microsoft account, you will be able to sign into your Netflix account.

I hope my reply has clarified several things for you and that you will be able to fix your issue soon.

Regards, Oskayra

Hoskayra

Hello again

Actually I inform you that it is completely normal and temporary and microsoft support is already working on it as I have been informed recently.

The system crashes and hangs, it is best that you try again later as several users are reporting the same problem.

I hope this information has been helpful and has clarified your doubts.

Best regards, Oskayra

Infinitypockets

To fix this problem, you can create a new Microsoft account for each of you. Once you have your own Microsoft accounts, you can sign in to your own Netflix accounts in the Netflix for Xbox app. Once you are signed into your new Microsoft account, you will be able to sign into your Netflix account. I hope my reply has clarified several things for you and that you will be able to fix your issue soon.

This says I can sign into the Netflix accounts if I create new profiles, but you had also stated that there cannot be two Netflix accounts on the same console, those two contradict, which is causing slight confusion

Infinitypockets

We already have 4 microsoft accounts, my issue is that although my partner is signed in to Netflix on their account, it’s still signed in on mine as well, and signing out of Netflix on my account signs their account out of Netflix as well, I was just referring to our Microsoft accounts as “gamer tags” in order to more easily identify them within the sentences

Hoskayra

Hi again Infinitypockets

I understand your confusion. The answer is that yes, you can sign in to Netflix accounts on the same console, but only if you have separate Microsoft accounts for each Netflix account.

You must create a new Microsoft account for each Netflix account you want to use on the same console. Once you have separate Microsoft accounts for each Netflix account, you can sign in to each Netflix account on its own Xbox account.

In short, the answer to your question is that yes, you can sign into two Netflix accounts on the same console, but only if you have separate Microsoft accounts for each Netflix account.

I hope this clears up your confusion and that my answer was helpful. If you have any other questions, feel free to contact me, we're here to help.

Best Regards, Oskayra

Multiple Netflix accounts on one Xbox