Multiple gamertags on one Live account?

Okay thank you! I assumed it would eventually boil down to that, but figured I would pick the hivemind's brain before bugging them! I know there was kind of a backdoor way to do it, but for the life of me cannot remember how!

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Brian this is really weird because each Microsoft account can only have one Associated Gamertag, the Gamertag is created in two situations, when you sign in with your email on an Xbox console or when you sign in to the Xbox website with the account you created.

To try to understand what's happening to you, you've already signed in to your account normally on the Microsoft website to see which Gamertag appears to you, because when you sign in with the xbox site in the upper right corner it will show you the Gamertag for that account.

https://www.xbox.com/en-us/?source=lp

Hello again, the only explanation I can remember is, that at the time of the first Xbox and a bit of the 360 the Gamertags system was different, you didn't necessarily have to have an account associated with it, but then that changed.

As this forum is public viewing and unfortunately as independent consultants we do not have access there is some data, in neither your account will suggest you contact Xbox support so that they can see which account and GT are associated with your email.

https://support.xbox.com/en-us/contact-us

Correct. So a little more in-depth. My old account (ApricotSauce87) was when I used to play XB1 years ago. Now I play on PC with the GamePass, and had issues accessing my account when doing so, figured it was just easiest to start over. I now have LordeHelixx1987 as my gamertag that was still able to be made as if I never had an account before. Somehow, and I don't recall how, I managed to have it on my old PC. On my new one, using the same e-mail, it logs me into the ApricotSauce87 account. I even had went to account settings from the XBOX app on both computers side by side. Shows the same account for my Live login, etc. as well as the same e-mail. When logging into my older PC to play on GamePass, it logs me into the LordeHelixx1987 as it should, but when doing the exact same thing on my new one, it logs me into the ApricotSauce87. I have verified everywhere that I can find that it is the same e-mail login.

Hello Judedude,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will
be more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming!