multiplayer for mcpe

Hello,

Can you confirm that this is the issue you are facing? [MCPE-36190] Multiplayer Connection Issues and Workarounds - Jira (mojang.com)

Thank you,

Do you have an Xbox Live account that is set up and signed into the game?

Try downloading the Xbox App and adding your friend. Navigate to the Friends and Clubs section and type your friends username into the search bar. Though, if your friend has not made a microsoft account, doing so would give you the ability to add them.

What exactly do you mean? I don't understand your question.

Hello, Edward B. I’m Arturo.

I’m sorry to hear you’re having trouble with Minecraft PE when trying to play with your cousin.

Not only that, but I want to inform you that for specific game issues, this game has a dedicated support team.

They will be able to provide further assistance, and you can contact them by clicking below:

https://help.minecraft.net/hc/en-us/requests/new

However, before contacting them, I can suggest you to review with your internet service provider technical department if the following ports are opened in the router:

Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
Port 3544 (UDP)
Port 4500 (UDP)

Furthermore, I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

Thanks for reading me,

Arturo.