Multilayer gaming issues

I've been experiencing the same issue, actually. Will post back if I work it out.

I have found that if I log out of my xbox live account and sign back in when this occurs it usually works. I have also recently had a problem where Halo MCC froze up completely when attempting to join a party. Nothing seemed to fix it (powering off and
on, signing and out, etc.). I ended up unplugging the power for a minute and that solved the issue.

Hello quincy lauder,

Thank you for your contribution to the Microsoft community. Just a reminder, here on community we are not able to double check accounts and devices to check for the possible issue. What we can do here is provide/guide customers with possible troubleshooting steps for the issue.

I'm sorry to hear that you're experiencing issues with changing the buttons on FIFA 24. This issue may be caused by a glitch in the game or a problem with your Xbox profile. Upon checking, some players have reported that the buttons do not work outside of Kick Off mode. This issue seems to be affecting multiple modes, including Ultimate Team, Career Mode, and the Training Arena.

Basing on the statement you provided above, here are some troubleshooting steps that you may try:


•Clear the cache on your Xbox console by turning it off, unplugging it from the power source, waiting for 10 seconds, and then plugging it back in and turning it on.



•Delete and re-download your Xbox profile to see if this resolves the issue.



•Check for any available updates for FIFA 24 and install them if there are any.

•Uninstall and reinstall the game.



If these steps do not resolve the issue, I recommend contacting the FIFA 24 support team for further assistance. They may be able to provide additional troubleshooting steps or escalate the issue to the development team for a fix.

For you to be able to contact EA support, please click on this link: EA Help: Official Support | United States

Hope I helped!

YanYannn
Microsoft Community Moderator

Are you facing this issue when you try to play online/multilayer or when you want to lunch the game?

Hi

You should receive a message reference this or you can click on the web site below to view any enforcement actions against you and request a review if you wish.

https://enforcement.xbox.com/home