MTV app not activating

Schmalz-7AC4FEB4-85BE-47D4-9998-EDC47E2153CA · Jun 5, 2014

I previously had the MTV app working as signed in with direct TV. Switched providers to Atlantic broadband. Everything works as far as going mtv.com/activate and after logging in I get the success message on the computer but the app screen never confirms
activation. I have deleted and redownloaded the app, deleted all cache and data I could find but still nothing. I was able to activate a&e app without issue but didn't have it activated with the old provider. I assume there is some cache/memory issue preventing
activation with my new cable service but can't seem to track it down. Any help?

:)

JarridBest78 · Jun 5, 2014

MTV app will not play?

The last week or so, I've not been able to watch the MTV app at all. My wife wants to watch a show on the MTV app, but it will not play. Nothing on the MTV app will play. I've rebooted my router/modem. I've rebooted and unplugged my Xbox One. I've uninstalled
and reinstalled the app twice. I've deactivated my cable from the app and reactivated it twice. Nothing works. The app will not play anything. It shows a still image with a spinning circle forever. Nothing works. Any help would be appreciated. Thank you.

Bezzle · Jun 5, 2014

Comedy Central App issue

This is happening to me as well. Also with the MTV app.

MSHMC · Sep 6, 2015

Has anyone figured this out yet? I have had problems with direct tv the purchased Cox internet they both would load the app but so far neither one will activate the app? Can anyone please provide me with a suggestion for this app to activate all other
apps activate and work as they should. Mtv used to work fine i think one of the past xbox updates is the issuses. Any help would ge greatt appreciated.

Misses Quinzel · Nov 1, 2018

Hey there, MSHMC! This thread is over a year old. You will want to L:
reach out to MTV for any issues with activating their app. If you need assistance with any other support issue, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual
support that works best on the forums.

Misses Quinzel

Hey there, MSHMC! This thread is over a year old. You will want to L:
reach out to MTV for any issues with activating their app. If you need assistance with any other support issue, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual
support that works best on the forums.

MSHMC

Has anyone figured this out yet? I have had problems with direct tv the purchased Cox internet they both would load the app but so far neither one will activate the app? Can anyone please provide me with a suggestion for this app to activate all other
apps activate and work as they should. Mtv used to work fine i think one of the past xbox updates is the issuses. Any help would ge greatt appreciated.

Bezzle

This is happening to me as well. Also with the MTV app.

Larry Leach

As a quick follow up, here is a concrete example (the only copy I want and need is the first one):

M:\ServerFolders\Music\10,000 Maniacs\MTV Unplugged

- 05 Don't Talk.wma

M:\ServerFolders\Music\Xbox Music\Subscription Cache\10,000 Maniacs\Mtv Unplugged

- 05 Don't Talk (Mtv Unplugged Version) (Mtv Unplugged Version).wma

- 05 Don't Talk (Mtv Unplugged Version).wma

M:\ServerFolders\Music\Xbox Music\Xbox Music Pass\10,000 Maniacs\Mtv Unplugged

- 05 Don't Talk (Mtv Unplugged Version).wma

bigg E

I've had the same issue for 2 weeks now, but the MTV app still works for me. I uninstalled & reinstalled the app on the off chance that would do something, but it didn't.

MTV app not activating