MSFS - Xbox One - Cloud gaming - My Logbook has not been updating flights since 12/25/23?

Hi there Roguespoint, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

For in-game issues, such as the one you are experiencing in Microsoft Flight Simulator 2020 related to your Logbook, it is necessary to contact the game developers directly so that they can assist you. As you can understand, they are responsible for addressing and resolving internal issues in their games, such as the one you are facing.

You can get in touch with the developers of MSFS 2020 through the following link:

https://flightsimulator.zendesk.com/hc/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

A description of the root cause of this problem and how to fix it is available on the official Microsoft Flight Simulator forum. Turns out, if you've played MSFS on a PC or Xbox and changed the controller key bindings, then this can break the controller key bindings needed to be able to navigate menus in the Cloud Gaming version of MSFS.

https://forums.flightsimulator.com/...-via-xbox-cloud-gaming/502056/12?u=seedyl3205

A description of the root cause of this problem and how to fix it is available on the official Microsoft forum. Turns out, if you've played MSFS on a PC or Xbox and changed the controller key bindings, then this can break the controller key bindings needed to be able to navigate menus in the Cloud Gaming version of MSFS.

https://forums.flightsimulator.com/...-via-xbox-cloud-gaming/502056/12?u=seedyl3205

Hello Sir Ethan Webb, thank you for reaching out! My name is Victor, I'm an Independent Advisor and member of the Microsoft Xbox Community like you. I hope you are having a good day despite this issue.

I see you've accidentally reset your MSFS 2020 logbook. I understand how frustrating this is, but unfortunately we users do not have access to or can request Cloud backups. Once a Cloud file is replaced, the only ways to "return" to a previous version of it are if the game itself offers an option to do so, or if you've played the game and saved your data on another device, in which case you may be able to replace the Cloud file with the one still stored on said device, by choosing the same "use data from this device" option when starting the game in it.

For MSFS 2020, I am sorry to say but their support team is not able to restore game progress and logbook if the data has been overwritten.

Source:

https://flightsimulator.zendesk.com/hc/en-us/ar...

I appreciate your understanding, and please feel free to reach out if you have any other questions. Take care!

(Note: Keep in mind we are simply users of Xbox products and services trying to assist and guide other gamers here on the forums. I'll respond as soon as possible if requested, so I appreciate your patience in case of any delays. Also, please remember that this is a public forum, so be careful never to share any personal information that could put your or your account's safety at risk.)

[Associate is using a translator application, please be aware that grammatical errors or incorrect syntax may occur]



Hello Caetano FontesBeltran,

Thank you for contacting the Xbox Support forums. I understand that your logbook in Flight Simulator is no longer updating automatically. From what I’ve found on Flight Simulator Support - Logbook Issues, it is recommended to confirm that you are not playing with dev mode enabled. If you are not playing on dev mode and you are still receiving the same error, please submit a ticket to Flight Simulator Support - Submit a Ticket to confirm if this is a known issue that may be causing an error for multiple users along with a fix for the error.

Thank you,

-Tali



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