MSFS boot failed during update check step. (Loading Problem)

DragonHaku · Jul 15, 2023

Hello!

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My system specs are:

OC: Windows 11 Pro l 21H2 l 22000.2176

Processor: Ryzen 5 3600

Video Card: RTX 3070 GameRock 8GB

MotherBoard: Aorus Elite B550 V2

RAM: Aorus Memory RGB 3800Mhz 32GB

Here is what I tried:

- Reload "Net" resources via PowerShell

- Reinstalling video card drivers, because the game was complaining that my drivers did not match the declared ones of the game (535.07) or above. I have 536.40

- Installing the latest DirectX 12

- Installation of all necessary components of Microsoft Visual C ++ from the very first to the latest at the moment.

- Change language to English

- Run the game on behalf of the system administrator, through changes in the explorer.

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I've reinstalled the game 5 or 6 times now since I demolished my previous Windows 11.
I have reinstalled the game so often that my gasket burned to the M2 SSD after reinstalling so often

Two months ago I installed the game on my 500gb SSD M2 drive. And the game was installed, but there were missing textures (This was after the next two reinstallations)

This time I installed it on my 1TB HDD.

Today, two days later, I installed the game again. And faced with the fact that the game does not load beyond the loading screen.
I'm having some issues with unpacking files as the game crashes or stops writing to disk while unpacking files. I have to close it via "Task Manager"

Here are screenshots of what I get when I run the game from the HDD: the first two

Then, game crash.

Here's what I got two months ago while running the game on an M2 SSD:

If any of you know a possible solution, please feel free to suggest something for me to try, I would really appreciate it.

Thank you!

:)

DragonHaku

Hello, CarTzy.
Thank you for you're help, but game still doesn't work.
I will write to this support, what you already attach.

With Best Regards, Haku!

CarTzy

Hello DragonHaku,

Thank you for posting in Microsoft Community.

Based on what you have mentioned, it seems that you have taken most of the troubleshooting steps to fix this type of issue. Though you may not have done everything yet, I would like for you to visit the following articles if you have already completed each troubleshooting step. Just skip and move on to the next step.

To fix the installation issues: Basic troubleshooting: How to troubleshoot packages installation & decompressing issues – Microsoft Flight Simulator Support (zendesk.com)

To fix the game crashing issue:

If still fails, kindly submit a ticket to the MSFS Support team here: Submit a request – Microsoft Flight Simulator Support (zendesk.com)

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

CarTzy

Hello DragonHaku,

Please do. They are the best person who can assist you with this concern.

We'll leave this thread open for our other amazing and helpful volunteers and community members, just in case they have some insights or knowledge they want to impart. However, our team specifically will bow-out for now, since our findings is that this concern is beyond the reach of the community.

Hammyslapwagons

I've resolved the issue. The cause of the infinite loading screen/connectivity was a result of MSFS failing to connect to my Xbox profile. There was a post by another user(rysslass) that describes the steps on how to resolve this issue. Going to copy and paste it here.

I had the same problem. It worked after I started MSFS with XBOX app and when I got the error switched back to XBOX app, logged out, not closed, and switched back to MSFS and tried again.

DanBaas

MSFS will not load after an update

MSFS boot failed during update check step. (Loading Problem)