MS Solitaire collection crashing during tournament play

Alan K1C · Dec 31, 2023

Hi,

After each of the last 2 updates of the Solitaire app the game regularly crashes on my iPad. I have the latest IOS so that isn’t the issue.

Previous to these updates the game ran perfectly - after the first update it became almost unplayable the crashes were that frequent and MS followed up quickly with another update (I assume because of the issues), this improved the problem (doesn’t crash as often) but hasn’t resolved it.

It’s a real piss off when it happens during tournaments because the game timer keeps running while the app reloads plus you then fire another advertisement down the line…. ‍♂️

:)

Rodrigo Oliver

Hi Alan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you tried to reinstall the application?

Another solution you can try is to do a system reinstall on your Ipad.

Please, use this link for more information: https://support.apple.com/guide/ipad/ipad9a74c576/

ed375

I have the same problem!

If I run into a problem during the daily challenge and a second commercial runs before I am finished, the Win 10 Solitaire collection window, all too often, CRASHES and CLOSES on me!

June 13, 2018 was the most recent time this happened. The dairy queen commercial ran before I had finished, the window grayed out, a "waiting/buffering" small rotating blue circle appeared, then the window CLOSED!

When I re-opened the ms solitaire collection, ANOTHER advertisement ran, stuttering/freezing while it played. It did NOT finish before I was allowed to play the Klondike solitaire for the day. I finished that in less than two minutes, then ANOTHER ADVERTISEMENT
played before I was allowed to play freecell, the last of the day's challenges! ( I had finished Pyramid, Tri-peaks, and Spider BEFORE the window CRASHED!)

Another comment. Microsoft seems to have added a 1/2 to one second delay between playing games in the solitaire collection, presumably to push their small ads.

[IMG]

MooSmidgen

Me too. Tried rebooting machine, and uninstalling, then reinstalling MS Solitaire. I can play normal games, and daily challenges, but clicking on that Klondike Event just crashes MS solitaire.

MRallamagoosa

...we are talking about MS solitaire collection on Windows 10...

whisperer1910

I have same problem. Crashing with any ad trying to load. I even tried a different account and different computer. Uninstall/reinstall, reset, wipeout, reinstall, nothing helps. When it gets to ad time, it just can't load the ad and then it crashes. Thinking
that it is a purposeful effort to force people into a premium account! You are the first staff that has even responded to issue. It's been going on since 8/16/2018

MS Solitaire collection crashing during tournament play