MS Mahjong has a corrupt save file and crashes

Discus and support MS Mahjong has a corrupt save file and crashes in XBoX Games and Apps to solve the problem; Microsoft Mahjong this morning came up with the message "A save file was corrupt and will download a copy". The download part is not accurate as it is... Discussion in 'XBoX Games and Apps' started by JEOAZ, Jul 6, 2018.

  1. JEOAZ
    JEOAZ Guest

    MS Mahjong has a corrupt save file and crashes


    Microsoft Mahjong this morning came up with the message "A save file was corrupt and will download a copy". The download part is not accurate as it is immediately covered by "Congratulations you have the Microsoft Mahjong Premium Edition" followed by a longer
    message about finding Windows 8 data and importing to Windows 10 and then the program crashes all by itself or if I happen to hit the last OK button (when it last long enough to click on) it crashes. Please have someone restore my data so I can continue playing
    the daily games. Thanks in advance!

    :)
     
    JEOAZ, Jul 6, 2018
    #1
  2. Richard_Hanson
    Richard_Hanson Guest
    Mahjong Crashes with corrupt user file

    I have been looking for a solution to the problem of Mahjong crashing with corrupt data file.

    First- I don't care what my statistics are so why do I have to compete with myself anyway? I don't need to "track" my performance why have a corrupt game stat file in the first place.

    Second- all of my queries get answers/connections that are 1 to 5 years old what is up with that?

    I have used the fixes from the app check, uninstalled and reinstalled with no relief.

    Why would a corrupt file still exist if I uninstalled the game? not a complete uninstall?

    I am using windows 10 Home 1803 17134.167
     
    Richard_Hanson, Jul 6, 2018
    #2
  3. Wishcatcher
    Wishcatcher Guest
    Wishcatcher, Jul 6, 2018
    #3
  4. Mister Fitzer Win User

    honest hearts BROKEN DLC, are their requirements that my xbox dont meet?

    Okay, so every occurrance of this crash has been with the same save file/character, correct? Can you try accessing the DLC with another character, to see if it's perhaps a corrupted save file?
  5. Wishcatcher Win User

    Mahjong Crashes with corrupt user file

  6. SkyratiK Win User

    Could a game that freeze stop working damage the console?

    It shouldn't effect your console specifically however game crashes can lead to corrupt save files if the game were to crash while saving.
  7. xDamnYouSalazar Win User

    Oxenfree keeps crashing during loading screen

    I contacted them on Twitter, they said their aware of the games constant crashing and already in works for fixing it.

    @Wedjwants - jeez, that sucks, have you tried uninstalling at all or anything to see if that helps, or deleting the save file to see if that's causing the crash?

    I had it crash during the actual save part it corrupted my file when I tried loading, thankfully I waited a few minutes tried loading and it worked fine but if it's crashing during saving then I worry save file corruption might be causing some more issues.
  8. Flatliner27 Win User

    Controlling my own HDD/saved games

    Being able to have multiple save files when one gets corrupted WOULD save the problem. The problem lies within the game crashing and pulling the save from the cloud. If I had 2-3 save files...when the game crashes and reloads...I can load one of my save
    files (not the default as that one is now corrupted) and bam....I've lost nothing but the little bit of time I'd been playing that day.
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MS Mahjong has a corrupt save file and crashes

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