MS Flight Simulator disappeared. Need help. Prefer Auto assist.

You can check your purchase history at

https://account.microsoft.com

You can also search your email for the receipt.

Hello, Francisco. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

How is your setup to install MS Flight Simulator? I mean, if you own a flight institution (or aeronautical engineering institution) with computers, you can install and license MS Flight Simulator on these computers and let the students use these computers on your education institution.

Now if you want to license MS Flight Simulator to be used on your students home computer (which will change like every year or so), it'll be a different situation.

I think the best option for you is to contact Microsoft about Flight Simulator by submitting a support ticket here (it's the official MS Flight Simulator Support channel):

https://flightsimulator.zendesk.com/hc/en-us/re...

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

It sounds like there may be an issue with the upgrades you loaded on your flight simulator program, causing the yellow fly button to disappear.

One possible solution would be to try uninstalling and reinstalling the flight simulator program to see if that resolves the issue. Before uninstalling, make sure to backup your settings and aircrafts, so you don't lose them.

If that doesn't work, you may need to check the settings and preferences within the flight simulator program to ensure that the fly button has not been disabled or moved to a different location. You should also check the forum of the flight simulator you are using, to see if other users have reported similar issues and if they found a solution.

Another solution would be to check if the updates or upgrades didn't overwrite some files, or if there is a conflict with other software you have installed.

Hi Dan_17, my name is Vanessa, an independent advisor, and I'm here to guide you on your case.

The problem you are experiencing may be due to a variety of factors, such as hardware, driver, or game software issues. Here are some things you can try to troubleshoot it:
Restart your Xbox X. This may seem like a basic solution, but sometimes it's all it takes to fix crashing issues.
Verify that your internet connection is stable and that you have enough free space on your hard drive.
Uninstall and reinstall MS Flight Simulator. This can fix problems with the game installation.
Update your graphics drivers. Outdated graphics drivers can cause compatibility issues with some games.

Check the MS Flight Simulator support forums to see if other users are experiencing the same problem. It's possible that someone has found a solution that you haven't tried.
Specific steps:

Based on the information you have provided, here are some specific steps you can try:

Verify that your Xbox X meets the minimum system requirements for MS Flight Simulator. If your Xbox X does not meet the minimum requirements, it may not be able to run the game properly.
Verify that your Xbox X has the latest graphics drivers installed. You can download the latest drivers for your graphics card from the manufacturer's website.
Try launching MS Flight Simulator in compatibility mode. To do this, right-click on the game's executable file and select "Properties". On the "Compatibility" tab, select an older version of Windows and click "OK".
Try launching MS Flight Simulator with administrator privileges. To do this, right-click on the game's executable file and select "Run as administrator".
If you have tried all of these steps and you are still experiencing the problem, you may need to contact MS Flight Simulator customer support. They can provide you with more help troubleshooting the problem.

Additional tips that may help troubleshoot the problem:

Try disconnecting all external devices from your Xbox X, except for the controller.

Try playing MS Flight Simulator in an area with low light.

Try playing MS Flight Simulator on a different display.

I hope this helps!

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Hi BillBarnes3,

The only information you will find is either on the MS Flight Simulator
website or through developer interviews with media outlets at present and I am sure more information will be released in due course.

Have you thought about signing up for theMS Flight Simulator Xbox Insider Program? It will allow you to be part of shaping how this simulation develops.

Hope this helps

Edited to add that the website link above has a link in the menu to the MS Flight Sim forums where requests like this could be made