Moving minecraft to a new email/account

So it'd be impossible for me to move my Minecraft account to a new email?

Hi this is not helpful at all. I have recieved this auto response too many times to be able to believe it is anything but automative. it doesn't matter who i am able to speak to, it does not get resolved, been trying for a good 12 months now.

Hello billy-rayhusband,

Thank you for posting in Microsoft Community.



Based on your description, you are trying to move your Minecraft to a new email/account because your account was locked. Just to set your expectations, the Microsoft account is managed by a fully automated server and we don't have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the careful account recovery process is designed to protect you from possible malicious activity. Please allow me to do the best I can to help you recover your account.

To answer your question, Microsoft account's license, games, achievements, purchases and other data are not transferable to another Microsoft account. That means there is no process that would allow transferring of Minecraft to a new email or account as this will remain on the same account you use. An account that is locked could be because of an account activity that might violate Microsoft Terms of Use.

You may click on this link: Sign-In

• If you don't see a Next option, that means your account was engage with activity that violate Microsoft Terms of Use.
  
• Otherwise, if you did not receive a security code:
  
  • Unlock your account by using any phone number that receives text messages, without compromising security. The code expires after 10 minutes, and the quickest way is to request and enter a security code online.
    
  • If you see a "usage limit exceeded" error message when requesting a security code, this could mean the phone number has been used too many times in a short period of time, or that we've detected something suspicious about the phone number.
    

Source: Account has been locked - Microsoft Support



We hope this answers your question and provide you details. Account unlock is in your hands, should you wish to unlock your account, try to follow the steps above.



Sincerely,



Microsoft Community Moderator

Hello billy-rayhusband,

Thanks for the reply and letting us know that your concern was not yet resolved.

If you have followed the steps from our last reply in clicking Sign-In and you did not have a next button, that could mean that you have violated the Microsoft Terms of Use. Otherwise, you were informed last year of the reason why your account is no longer accessible. We understand that you would like to gain resolution to this concern however, there is no available resolution for anything against violation of terms of use. Since this account was used to sign into a game as credentials, you have agreed to the terms of making sure that you will keep it secured. We, unfortunately, cannot assist to this type of concern because by creating the account, you have agreed to abide the rules that was informed to you.

Should you have ideas and better suggestion on how to make Microsoft Services better, we recommend you suggest it through this Feedback Hub: Send feedback to Microsoft with the Feedback Hub app - Microsoft Support.

We appreciate your time.

Thanks,

Hi so I did not buy minecraft on my minecraft account. I first made the account on a mojang account and then transfered it to microsoft so I was wondering if it was possible to move the linked microsoft email to my new email since the old one got closed.