Moving a gamertag to a different microsoft acount

Discus and support Moving a gamertag to a different microsoft acount in XBoX on Windows to solve the problem; I have an Xbox gamer tag, however I have a different Microsoft account I used to sign in to windows, I then bought Gears of war 4 and its season pass... Discussion in 'XBoX on Windows' started by JonCook2, Nov 23, 2019.

  1. JonCook2
    JonCook2 Guest

    Moving a gamertag to a different microsoft acount


    I have an Xbox gamer tag, however I have a different Microsoft account I used to sign in to windows, I then bought Gears of war 4 and its season pass through the windows 10 app store, when I try to play the game I have a message about being unable to buy
    things as the sign in's are different. I am able to play the game on my gamer tag however don't have access to any of the DLC that I've bought wasting around £40. Is there any way I can link the gamer tag to the Microsoft account?

    thanks for any help

    :)
     
    JonCook2, Nov 23, 2019
    #1
  2. Niko1664 Win User

    Moving a gamertag to a different microsoft acount

    Hi JonCook2, sorry but 2 different Microsoft account are 2 Xbox Live (and Gamertag) account different. You can't linked stuff from one to another.
    The only solution you have eventually is contact the support, ask for a refund while explain your case, hope refund works and re-buy the DLC with the correct account.
  3. JonCook2 Win User

    Moving a gamertag to a different microsoft acount

    Unfortunately it says I cant add an email linked to another Microsoft account
  4. Kev7420 Win User

    Moving a gamertag to a different microsoft acount

    You could try to add it under account alias's
  5. Jeroen Huylebroeck Win User

    Moving Xbox live account to a different Microsoft acount

    I'm afraid this is not possible. An account is linked to an individual and moving things related to that individual to another account (i.e. most probably another individual) is not standard procedure.

    However, perhaps this could be achieved if the case at hand is well explained to the official support team.

    Alternatively you might want to consider two other options:

    1. Rename/add another e-mail address to the existing account so you can keep using it, and your father can move to another (new) account, setting up what he needs there.
    2. Register multiple accounts on you guest console.

    I highly recommend taking ik up with the official, friendly support xbox support staff. Do know however, that they've been swarmed with questions the past few months, so it may take a while before your question gets answered by them.

    I suggest you use
    the green "contact us" button on the right side of this page    .
  6. WPAK Win User

    How do I delete the gamertag Microsoft have given me?

    Hi there,

    the only way to achieve that is to move that 'generated' Gamertag to a different Microsoft Account.

    In steps:

    1. download that 'generated' Gamertag to the xbox console

    2. wait 30 days (A profile can only be moved to a different Microsoft account when it has been for 30 days on a console)

    3. move the 'generated' Gamertag to a different Microsoft account

    4. move your gamerprofile to the just freed up Microsoft Account

    -

    To download a profile see this link:
    support.xbox.com/.../profile-move-delete

    To Switch a gamertag to a different Microsoft Account see this link:
    support.xbox.com/.../switch-gamertag-to-different-microsoft-account

    -

    Let us know if there are any more questions or results :)
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Moving a gamertag to a different microsoft acount

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