Movies Marathon rewards not credited

Discus and support Movies Marathon rewards not credited in XBoX Rewards & Social to solve the problem; Purchased 3 movies on Jan 4 but didn't get credit for the Movie Marathon mission. Zero Dark Thirty 7.99 Home Alone 2 9.99 Lego Brickumentary 11.99... Discussion in 'XBoX Rewards & Social' started by LedMangubat, Jan 12, 2018.

  1. LedMangubat
    LedMangubat Guest

    Movies Marathon rewards not credited


    Purchased 3 movies on Jan 4 but didn't get credit for the Movie Marathon mission.

    Zero Dark Thirty 7.99

    Home Alone 2 9.99

    Lego Brickumentary 11.99

    Please check.

    :)
     
    LedMangubat, Jan 12, 2018
    #1
  2. ZadorTheOnlyOne
    ZadorTheOnlyOne Guest
    Missing Reward for Movies

    Hi,

    I bought some movies from the list "Evergreen".

    However I only got credited for the "Movie Marathon", but not for "Must Watch".

    Thank you for helping.
     
    ZadorTheOnlyOne, Jan 12, 2018
    #2
  3. ZadorTheOnlyOne
    ZadorTheOnlyOne Guest
    Missing Reward for Movies

    Hi,

    I bought some movies from the list "Must Watch", e.g.
    Assassin's Creed, Alien: Covenant

    However I also got credited for the "Movie Marathon", but not the whole amount for "Must Watch".

    Thank you for helping again Movies Marathon rewards not credited :)
     
    ZadorTheOnlyOne, Jan 12, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Movies Marathon rewards not credited

    Hello manjungle US,

    Apologies for the inconvenience. There is currently an issue with the Microsoft Movies and TV offer that we have identified and are currently awaiting resolution on. Once we receive word from another team that this issue has been resolved, and we can confirm
    that your offer has been progressed correctly, we will update this thread.
     
    XBLRewards8, Jan 16, 2018
    #4
  5. LedMangubat
    LedMangubat Guest
    Thanks for the update! Also completed the Must Watch mission since I posted my message (Despicable Me UHD and Beauty and the Beast) so hoping the issue gets sorted.
     
    LedMangubat, Jan 16, 2018
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello manjungle US,

    Apologies for the delay. Our other team has deployed a fix for this issue, and we can confirm that Credits for both offers are now pending in your MyRewards.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. LedMangubat Win User

    Movies Marathon rewards not credited

    Hello manjungle US,

    Apologies for the inconvenience. There is currently an issue with the Microsoft Movies and TV offer that we have identified and are currently awaiting resolution on. Once we receive word from another team that this issue has been resolved, and we can confirm
    that your offer has been progressed correctly, we will update this thread.
    Thanks for the update! Also completed the Must Watch mission since I posted my message (Despicable Me UHD and Beauty and the Beast) so hoping the issue gets sorted.
  8. XBLRewards8 Win User

    Movies Marathon rewards not credited

    Hello manjungle US,

    Apologies for the inconvenience. There is currently an issue with the Microsoft Movies and TV offer that we have identified and are currently awaiting resolution on. Once we receive word from another team that this issue has been resolved, and we can confirm
    that your offer has been progressed correctly, we will update this thread.
  9. XBLRewards8 Win User

    Movies Marathon rewards not credited

    Hello manjungle US,

    Apologies for the delay. Our other team has deployed a fix for this issue, and we can confirm that Credits for both offers are now pending in your MyRewards.
  10. XBLRewards3 Win User

    Challenge Rewards points not showing up

    Hi JoeVargas. We don't have an offer called "The Essential Challenge", but we do have an offer for Microsoft Movies and TV. There are 4 parts to this offer, Must Watch, Triple Feature, Movie Marathon, and TV Showmance. You can check it out
    here. It looks like you've completed the Movie Marathon portion and Credits are pending in your account at this time.
  11. XBLRewards8 Win User

    "Movie Marathon" reward

    Hello CIDkidzPILLZ,

    From the FAQ:

    When will I receive my Rewards?

    Your Rewards Credits and MyVIP Gems will appear as pending within 96 hours of completion of each specific offer.

    We see that the Credits for this offer are now pending in your account.
Thema:

Movies Marathon rewards not credited

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