Movie Code Never Received for Resident Evil Bio-hazard Deluxe

Discus and support Movie Code Never Received for Resident Evil Bio-hazard Deluxe in XBoX Sales and Promo to solve the problem; Hello- I purchased the RESIDENT EVIL 7 bio hazard Deluxe Edition with the promo for the movie code. I purchased the game on May 7, 2017. I talked... Discussion in 'XBoX Sales and Promo' started by NaNaNATASHA07, Jul 27, 2017.

  1. Movie Code Never Received for Resident Evil Bio-hazard Deluxe


    Hello-

    I purchased the RESIDENT EVIL 7 bio hazard Deluxe Edition with the promo for the movie code. I purchased the game on May 7, 2017. I talked with Microsoft Support in May when I did not receive the code. I was told to contact Capcom
    which I did. The told me to check my messages on Xbox and I should receive a code within 14 days of purchase. I never received the code. I contacted Capcom again July, 6, 2017 and they told me I needed to contact Xbox Support. I contacted Xbox Support today
    and was told I needed to post on this forum about this issue. The only reason I bought the deluxe version was for the movie code.



    Can you please help with this issue.

    Thank You!

    :)
     
    NaNaNATASHA07, Jul 27, 2017
    #1
  2. Purchased Resident Evil Game+Movie Deal - Deluxe Edition and never received movie code.

    I purchased the Resident Evil Game+Movie Deal - Deluxe Edition during the promotional sale at the beginning of may and never received a code through xbox live messaging for the Resident Evil The Final Chapter movie. The sales page says "

    Customers in the US and Canada who purchase this product between May 2nd, 2017 and May 16th, 2017 will receive a code for Resident Evil: The Final Chapter through their Xbox Live messaging center within 14 days of the purchase. The code can be redeemed at
    Microsoft Movies & TV Store. Resident Evil: The Final Chapter is rated R by the MPAA." and that never happened. So I was directed here from a costumer support line.
     
    Shadowchild2089, Jul 27, 2017
    #2
  3. SrPablo93
    SrPablo93 Guest
    Need a promotion code I didn't get

    on may 16, 2017 I bought a resident evil bundle that included the new resident evil movie as well but I never received a code for the movie and Xbox customer support told me to post here
     
    SrPablo93, Jul 27, 2017
    #3
  4. Mister Beep
    Mister Beep Guest

    Movie Code Never Received for Resident Evil Bio-hazard Deluxe

    Hey there!



    Very sorry to hear about the issue. I have sent you a message over Xbox Live. Please check your inbox for further information!



    Enjoy! Movie Code Never Received for Resident Evil Bio-hazard Deluxe :)
     
    Mister Beep, Jul 28, 2017
    #4
  5. Mister Beep Win User

    Movie Code Never Received for Resident Evil Bio-hazard Deluxe

    Hey there!



    Very sorry to hear about the issue. I have sent you a message over Xbox Live. Please check your inbox for further information!



    Enjoy! :)
  6. RiverSong91 Win User

    Pre order punch card

    The third game is final fantasy XV. So it's because it's specifically Resident evil bio hazard, that I won't get my rewards until next year?
  7. TRANSFORMERS22X Win User

    you prob hate me for this but........

    RESIDENT EVIL 6 the End of Leon & Chris... possible. But I think RESIDENT EVIL will keep going like FINAL FANASTY! Hopefully, they'll adds MOVIE GALLERY, PICTURES GALLERY, CHARACTER BIO GALLERY, & MONSTERS BIO GALLERY on the MAIN MENU! Which I was hopin'
    to see on RESIDENT EVIL: OPERATION RACCOON CITY. I think everybody will be happy after you beat the game (RE 6), you'll unlocks unlimit ammo =)
  8. Shadowchild2089 Win User

    Purchased Resident Evil Game+Movie Deal - Deluxe Edition and never received movie code.

  9. Mister Mascot Win User

    Purchased Resident Evil Game+Movie Deal - Deluxe Edition and never received movie code.

    Hey there Shadowchild2089!

    We've resent your eligible codes to your Xbox Live Message center. Be sure to take a look
    Xbox Live Messages. If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting
    .

    Cheers!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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Movie Code Never Received for Resident Evil Bio-hazard Deluxe

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