Move xbox live account to a different gamertag

Hi there,

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you can NOT delete a xbox live account, you can only move it to a different Microsoft Account.

So you will need to move that unwanted xbox live account to a new (temporary) Microsoft Account and after that you will be able to move your GT (xbox live account) to that Microsoft Account.

Be aware that you can only move a xbox live account to a different Microsoft Acocunt when it has been on a console for at least 30 days, without it being downloaded.

This link explains on how to move a xbox live account to a different Microsoft Account:

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Hi there,

to be able to move the gamertag on your email account to his windows live id, you will first need to remove the 'other' gamertag on his live id (Microsoft Account).

This link describes on how to move a xbox live account, from one email (Microsoft Account) to another, it also contains steps when there is already a dofferent xbox live account present:

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

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In short:

1. Download the 'other' gamertagto the console

2. Wait 30 days (A profile needs to be at least 30 days on a console, before it can be moved)

3. Move the 'other' gamertag (xbox live account) to a different Microsoft Account (email). This will free up his windows live id (Microsoft account)

4. Move the xbox live account on your email (MIcrosoft Account), to his live id (MIcrosoft Account)

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That should be it, if there are any questions let us know

Hi there,

So if I understand correctly, you would prefer your new xbox live account moved to the old email address. Correct?

The only way to remove a gamertag from an email address is by moving it to a different email address (Microsoft Account), but in order to do so, the account must be on a console for at least 30 days without it being downloaded in that period.

Besides that, replacing it with the new one, will also result in loss of the balance on the current account, since that would need to be moved too.

See the steps on how to move a xbox live account to a different email address and all restrictions etc here:

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Hi there,

I'm afraid you are correct, the Office subscription is a cause why a xbox live account can not be moved to a different Microsoft Account, see this link for the other restrictions and how to check it :

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

You could try contacting Xbox Support (support.xbox.com/contact-us) to double check if there are no other options to move the Xbox Live account to a different Microsoft Account.

Hi there,

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to disassociate a xbox live account from a Microsoft Account, you will need to move that xbox live account to another Microsoft Account.

See these steps how this can be done:
support.xbox.com/.../switch-gamertag-to-different-microsoft-account