Mortal Kombat 11 not downloading properly

Yes, this is only happening on mortal kombat 11 ultimate. I have a call of duty cold war disc and it downloads perfectly fine. I got the disc for Mortal Kombat 11 ultimate on december and i havent been able to download it since. I did have the game pass version of mortal kombat 11 but i fully deleted it to be absolutely sure that wasn’t the reason it wasn’t downloading.

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with the game.

If I may ask, what error are you getting when you try to download the game?

Have you tried using a different storage drive path to see if it downloads that way? Thanks!

What is the Mortal Kombat 11 beta?
The Mortal Kombat 11 beta will allow players who pre-order to access an early sample of Mortal Kombat 11 before the game launches. The beta for Mortal Kombat 11 will only be available for PlayStation 4, PlayStation 4 Pro,
Xbox One and Xbox One X.

For more details about the beta, please keep an eye on mortalkombat.com or follow @mortalkombat or @netherrealm for
more information on Twitter.



How do I get access to the Mortal Kombat 11 beta?
Please make sure your retailer is offering the beta before you pre-order the game. If you pre-order a physical copy of Mortal Kombat 11, you will receive a code to gain access to the beta before it begins. The code you receive
will be for the same platform that you pre-ordered the game for. Please note, you will be able to redeem your beta code before the beta officially begins, but this will not allow you to download the Mortal Kombat 11 beta until it’s available in March 2019.

If you pre-order a digital copy of Mortal Kombat 11, you will automatically gain access to download the Mortal Kombat 11 beta when the beta is live.



Can I pre-order at any retailer and get access to the Mortal Kombat 11 beta?
No. If you want to ensure access to the beta, check with your retailer before you pre-order.

https://mortalkombatgamessupport.wbgames.com/hc/en-us/articles/360013188374-Mortal-Kombat-11-Beta-Pre-order-FAQ

How do I get access to the Mortal Kombat 11 beta?

Please make sure your retailer is offering the beta before you pre-order the game. If you pre-order a physical copy of Mortal Kombat 11, you will receive a code to gain access to the beta before it begins. The code you receive will be for the same platform
that you pre-ordered the game for. Please note, you will be able to redeem your beta code before the beta officially begins, but this will not allow you to download the Mortal Kombat 11 beta until it’s available in March 2019.

If you pre-order a digital copy of Mortal Kombat 11, you will automatically gain access to download the Mortal Kombat 11 beta when the beta is live.

Once the beta is live if your account has beta access you can search for "Mortal Kombat 11" in the PlayStation or Xbox Store on your console and download the "Mortal Kombat 11 Beta" result from your search in order to begin
playing.

Can I pre-order at any retailer and get access to the Mortal Kombat 11 beta?

No. If you want to ensure access to the beta, check with your retailer before you pre-order.



What if I didn’t get a code from my retailer?

Please check with your retailer to determine how your beta code will be delivered to you. If you have any questions or concerns about Mortal Kombat 11 beta codes, please also feel free to contact WB Games Customer Support using the “Ask for Help” link above.

Search Mortal Kombat 11 Beta in the Microsoft store and download it. It should be free if you pre-ordered it.