More charges from Redmond WA not made by me how do I make them stop! This is getting...

Discus and support More charges from Redmond WA not made by me how do I make them stop! This is getting... in XBoX on Consoles to solve the problem; About a month ago I had to cancel my credit card because there was several charges made from Microsoft Xbox Redmond WA that where not made by me or my... Discussion in 'XBoX on Consoles' started by fb2287, May 24, 2021.

  1. fb2287
    fb2287 Guest

    More charges from Redmond WA not made by me how do I make them stop! This is getting...


    About a month ago I had to cancel my credit card because there was several charges made from Microsoft Xbox Redmond WA that where not made by me or my account, then I wake up this morning and see another charge from the same thing but this time on my debit card I have been all over the Microsoft support page and can not get any live help?! This is getting ridiculous and expensive. Can someone please help!!!!!

    :)
     
    fb2287, May 24, 2021
    #1
  2. XBF Zineb F Win User

    More charges from Redmond WA not made by me how do I make them stop! This is getting ridiculous and can’t seem to find anyone from support to help??

    You will need to contact the online support via Contact us | Xbox Support to check from their end if they can detect the account through which all these payments are being processed. You will find the contact times in the same link previously mentioned, please make sure you are contacting the support within the frame mentioned.

    We would also recommend stopping any Microsoft charges from your bank institution's end.
  3. fb2287 Win User

    More charges from Redmond WA not made by me how do I make them stop! This is getting ridiculous and can’t seem to find anyone from support to help??

    I did this morning. Seeing as this is an ongoing issue with not only me but several others you would think a huge company like Microsoft would take a little more action to get to the bottom of who is making these fraudulent charges?
  4. Shaggy2000 Win User

    More charges from Redmond WA not made by me how do I make them stop! This is getting ridiculous and can’t seem to find anyone from support to help??

    Sounds to me your bank details and credit card details have been stolen.

    Ide get onto your bank ASAP and tell them what's going on.
  5. Smwutches Win User

    Microsoft Redmond WA charges

  6. Ricardo Lechuga Win User

    Microsoft Redmond WA charges

    Hi Narabadeesiangchin! My name is Ricardo an independent advisor ready to help you with this situation!

    If you believe someone has acquired your payment info, contact your payment provider to prevent further charges, then change your Microsoft Account's Payment options.

    You can open a claim trough your payment provider
Thema:

More charges from Redmond WA not made by me how do I make them stop! This is getting...

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