Monitor Enquiry

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. From what I researched on this monitor, for the UK it is only being found in stores like Amazon. I tried to search the Microsoft store and found the model only available in the United States, the same can be said for the Acer store.

I believe you will only find it on Amazon at the moment.

*Thank you in advance for contacting.

It seems you've been speaking directly with Support about this one, so you should continue directing your enquiries that way. They do not monitor these forums.

Hello there EASTCOAST GAL

Galactic Geek is correct. The PET (Enforcement Team) can be reached on the forums he linked in his post. Please be aware that threads in that specific section are reviewed before they are published so you may not see your thread appear straight away.

Unfortunately the only real western game out that I can think of is definitely not kid appropriate. I found a pretty good guide here for a few suggestions. https://www.windowscentral.com/best-xbox-one-games-kids

Also, if he's into LEGO there is a long list of those games available as well.

You can also try using the
Support site to speak live to a Microsoft employee through online chat. That may be a quicker option than waiting for a call-back.