Money placed on wrong account.

Seth Rodgers · Oct 30, 2019

I gave my younger cousin $25 in Xbox gift cards for his birthday. My account is on his Xbox because he wants to play Fortnite with the skins I have. He accidentally placed the Xbox credit on my account because he didn't know that he was on my account at
the time, which I get he was really happy at the moment, and not thinking and rushed to put the money on his account probably to buy V-bucks. Is there any way that I can get the money onto his balance instead of mine?

:)

MKDeed

As everyone else is saying you can't but what you could do is buy the skins on your account as buy as a gift option but that requires setting up a 2 fact authentication and having to be epic friends for
at least 48 hours. If you do want to do this option go to https://epicgames.com › 2FA

If you go to this page it will help with a bit more information of how you can do it. https://www.epicgames.com/fortnite/en-US/news/2fa

iareBRENDEN

There is no way to transfer the funds unfortunately

KindGryphon

iareBRENDEN is correct. Unfortunately nothing is transferable between accounts.

Miss Bijoux

Hey there Wayz -

I'm sorry to hear about the issue. Unfortunately, there is no way to transfer the currency between accounts. You will need to spend the Euros on the Austrian store and then change back to your local store for future purchases.

Apologies for any frustrations this may cause.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider Program troubleshooting.

LArmstrong2

I asked support how to do that and they said i couldn’t

Money placed on wrong account.