Mojang account migration problems.

Magnus1122 · Apr 14, 2022

Hey,

For the past couple of days I've been going around searching everywhere for various troubleshooting solutions to problems after migrating your Microsoft and Mojang accounts. My problem is that Whenever I sign into my migrated Microsoft account on either the launcher or the Minecraft website, my ownership of Minecraft Java Edition no longer exists. I've tried just about everything and feel that it is a deeper rooted issue than what the troubleshooting articles try to solve. I don't really know what else to do to solve this issue and I am for sure not buying Minecraft again.

:)

Dashadow455

The problem is that i don't migrated mojang account because i don't have it, i have only a microsoft account i never had a mojang account.

Ricardo Lechuga

Hi Magnus1122! My name is Ricardo an independent advisor ready to help you with this situation!

If after migration you can only access the demo mode, it's for one of this reasons, or the Microsoft account you are trying to use it's not the one that you use to migrate the Mojang account, or the Migration process wasn't completed and you need to start the migration process again

https://help.minecraft.net/hc/en-us/articles/44...

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StageCoa11

I'm having a similar problem. After migrating my Mojang account to a Microsoft account, when I attempt to login using the Microsoft credentials, it shows up as a non-paid / demo account. I don't want to have to buy the game again. I wonder if it is possible the account was migrated to a different Microsoft account than the one I am using, but Mojang support cannot address that. I would love to be able to lookup what account name/email address my old Mojang account was migrated to.

andreibakos

hi Ricardo,

Thanks a lot but I know how how to reset my Microsoft account and this is not the problem and of course I've tried this option.

Here is the timeline:

1) Minecraft JAVA Edition bought from minecraft.net

2) Game is working with Mojang account

3) Mojang accounts have to be migrated to Microsoft account ( system announcement)

4) Migration done

5) Game cannot be used using Microsoft account after migration

6) Game cannot be used using Mojang account after migration

7) Several emails sent to MOJANG and minecraft.net for help - response: we cannot help, please contact Microsoft as this now in hands of them

8) Several emails sent to MOJANG and minecraft.net for refund - please refund as I bought the game from you and it's not working

9) I'm not able to contact Microsoft for this problem - the only channel to get in touch with Microsoft is this community

Best regards,

NobodyForYou

Hello, that’s the problem. I cannot log in my old account through mojang, I’ve asked for help, they said, that it had been migrated and linked to Microsoft account. There’s on my Microsoft account new Mojang account which hasn’t got nickname I played with in mojang and license either

Mojang account migration problems.