Moga XP5 X+ controller doest work on my Laptop - Game Pass Cloud

Xbox does not support Bluetooth.

This for use with cloud gaming on other devices, and specifically says it doesn’t work with Xbox consoles

https://www.samsung.com/us/mobile/m...es/moga-xp5-x-plus-controller-gp-tpu020bdabu/

Hi Eddie. This is clearly not the situation I want you to be in. Believe me, if I were on your situation, I would feel the same way.

Unfortunately, the MOGA XP5-X Plus is a bluetooth controller for mobile & cloud gaming for Android/PC only that works on bluetooth or USB connection. It doesn't really work on Xbox consoles for cloud gaming.

Have you tried playing cloud gaming on PC or Android if your controller works fine?

I am trying to use Moga XP5-X Plus

Hi

I refer you to this post regarding a similar issue with a Moga XP5-X Plus. Hopefully that fixes your issue.

Hello PleaseAnswer12,

I’m sorry to hear you are having issues playing your mobile games with your MOGA controller.

Not all mobile games are compatible with external controllers. Some android games such as Call of Duty Mobile and Minecraft do support it.

Controllers that are identified as Official Xbox and Designed for Xbox are optimized for the best cloud gaming experience. Verified controllers will work for cloud gaming but may be less optimal.

• For the best performance, update your controller to the latest firmware. (For non-Microsoft controllers, see the manufacturer’s support site for help updating your controller.)
  

Designed for Xbox

• MOGA XP5-X Plus Bluetooth Controller for Mobile & Cloud Gaming Android/PC (Bluetooth or USB connection)
  

Verified

• MOGA XP5-A Plus Bluetooth Controller for Android/Windows 10 (Bluetooth or USB connection)
  

Here is the PowerA support in case you are having more issues with your controller, since it is not a first party product, we cannot offer more support on it.