Mods disappearing Minecraft switch

Hi Abi,

Thank you for posting in Microsoft Xbox Community. I understand that your daughter is having issues playing Minecraft due to an error that she don't own the game.

There are instances where the account profile gets corrupted. To fix this, completely sign out from Minecraft and sign back in to resync the profile, including all the purchases.

Open the Settings tab in Minecraft and go to your Profile

Select "Clear Account Sign In Data" and confirm, then exit the game

Relaunch Minecraft

Try to sign in again using your Microsoft account

Open Minecraft.

Select Settings.

Select Account.

Select Sign out of your Microsoft Account.

Select Sign in for free!

You will be presented with an alphanumeric code and prompted to go to aka.ms/remoteconnect.

Once you have gone to the Remote Connect page, enter the alphanumeric code you were given.

Enter your Microsoft account credentials and sign in.

Note: Please make sure that you're logging in to the correct Minecraft account where you purchased the games and add-ons.

Regards,

Alvaro

Et c'est sur minecraft switch !

[Mod Translation - And it's on minecraft switch!]

Hello BethanyWW,

Thank you for your contribution to the Microsoft community. I totally understand that you want to recover your mods on Minecraft. Just to confirm, you are playing on Nintendo Switch, correct?

Just a heads up, when it comes to Nintendo Switch, we are not able to assist you further since this is a different platform of gaming already. If your mods are missing it would be the best if you will reach out Nintendo support as they are the ones who can only help you on recovering them.

For you to be able to reach out Nintendo, please click on this link: Nintendo Support

Hope I helped!

YanYannn
Microsoft Community Moderator

Hi Ross,

Thanks for reaching out to the forums. We see you have issue with purchases. We recommend reaching out to
Mojang support or Nintendo support. As the items are associated with an account other than Microsoft.

Thanks,

Brad

Thank you for your help Kathy A. I did migrate my Mojang Account to a Microsoft Account(This Account that I am writing on). But I don't know what the Hacker did to have Minecraft Java Edition disappear on this account, but have it playable on another device. As far as I know it's not possible for the Minecraft Game to switch Microsoft Accounts once I already migrated it.