Modern Warfare II locking Xbox Series X? Known issue or problem from an already repaired...

Discus and support Modern Warfare II locking Xbox Series X? Known issue or problem from an already repaired... in XBoX on Consoles to solve the problem; Hi So, to cut a long story short, my wife’s brand new Xbox Series X stopped working after 45 days. The power would only come on for 7 seconds and... Discussion in 'XBoX on Consoles' started by Marty1971, Dec 11, 2022.

  1. Marty1971
    Marty1971 Guest

    Modern Warfare II locking Xbox Series X? Known issue or problem from an already repaired...


    Hi

    So, to cut a long story short, my wife’s brand new Xbox Series X stopped working after 45 days. The power would only come on for 7 seconds and turned back off without even getting to the splash screen.

    After some issues getting a repair order accepted it was sent off for repair to Frankfurt and was returned to us yesterday with a note saying it had been returned to factory settings but no indication of what the issue was.

    She mostly plays Call Of Duty so we left it on over night downloading the massive download file for Modern Warfare II and she started playing again today.

    So far today it has crashed on her 4 times.

    The first time the game just completely froze up, her party chat stopped working and the only way we could get it to turn off was by holding the power button down to do a hard reset.

    The second time it crashed it just sent her back to the desktop (which I know happens on occasion with many games) but the third and fourth time was the same as the first, requiring hard resets both times.

    The first, second and fourth times it crashed was mid game (she was playing DMZ) but the third time was when she was trying to change the settings to turn off texture streaming (as advised in one of the articles about Modern Warfare II crashing) so it wasn’t even being “processor heavy” at that point.

    I’m no expert but to me, there seems to be an issue with the console rather than the game, as I haven’t had any issues with MWII crashing like that and she didn’t have any issues when she played it on my Series X either (be it for only a few hours).

    Does anyone have any suggestions as to what could be causing the issue? I have messaged Xbox Support (via Twitter) and am awaiting a response but I really don’t want to go through the hassle of sending it off for repair again.

    In addition, because I pay for Xbox Ultimate and she plays the game through the game sharing function I have now used up three of my five home Xbox swaps (my account). Once on hers when we both got our new Series X back in September, then once to switch it back to my Xbox One X so she could play MWII on that whilst it was off for repair and once more this morning to put it back on the “repaired” series X. So if I send it off again and get another replacement I’m likely to use up all the rest of my swaps and then if it still goes wrong she won’t be able to play it at all without me signing her up to Xbox Game Pass and buying the game again, which I really don’t want to have to do!

    Her console is plugged in via an Ethernet cable, I play mine via Wireless although I’m not sure that makes any difference.

    I’m fed up with this now, I wish I’d never bought the console so any help would be appreciated.

    Thanks in advance

    Marty

    :)
     
    Marty1971, Dec 11, 2022
    #1
  2. JosefLBohorquez Win User

    Windows 11 microphone quality in Discord in games / sometimes not working at all

    Is this happening only in Modern Warfare II?

    I heard that this game is causing some performance issues on PC

    If your problem is happening only there the best option is report this to Activision and wait for a new game update

    https://support.activision.com/modern-warfare-i...
  3. ArminatorX Win User

    Call of Duty Modern Warfare causing my xbox one to shut down

  4. JosefLBohorquez Win User

    Is the Seagate 1TB Expansion + hard drive compatible with Xbox Series X?

    Yes, all the games are going to work except modern warfare II if you update it to the Series X/S version (or if one or more of the games are compatible with smart delivery)
  5. Adasaurasrex Win User

    dev error 6036

  6. XBF - Dom Win User

    How can i upgrade to vault edition of mw2?

    Hey megan.m,

    Thank you for reaching out to us about your issue.

    After investigating, you should be able to purchase the Vault Edition upgrade via the in-game store. You can read more about this in our Call of Duty: Modern Warfare II section of our Game Release Known Issues article.

    How to purchase from the in-game store:

    • Make sure Call of Duty: Modern Warfare II is updated
    • Launch the title and press "A" to start
    • Once in the game, navigate to "Games" and select "Modern Warfare II"
    • At the top of the screen, you should see the following options:
      • Play
      • Weapons
      • Operations
      • Battle Pass
      • Customize
      • Store
    • Navigate to “Store” by using the right bumper (RB)
    • Navigate to the bottom of the page to the “Franchise Store” section
    From there, you should see the Modern Warfare II – Vault Edition Bundle listed as an add-on with the ability to "View Bundle" or "Purchase"

    Let us know if this works,

Thema:

Modern Warfare II locking Xbox Series X? Known issue or problem from an already repaired...

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