Mod abuse in an Steam discussion

BazookaOrangutan · Jul 21, 2023

Is there anything that can be done with the mod abuse in Steam discussions?

Recently I was permabanned in Steam discussion for a joke that was not directed towards other users or groups. And I also found out that the moderators openly abuse their authority and clearly give out unjustified bans. I have reached out to Steam support, but they said that they can't do anything about it. In their response they told me to reach out to game's developer team, but they only appeal in-game ban.

Here's some evidence I have collected on the unjustified bans from other users:
If I am referring to the wrong support branch, please redirect me to the right one.

With respect,

:)

Smwutches

According to the screenshots, Steam support. I'm not sure how they handle their Steam discussion stuff so it may be a situation that can't be appealed.

BazookaOrangutan

Then where can I go for help?

BazookaOrangutan

If you read your own screen shots it's pretty clear why they were suspended

Politics and gaming DONT MIX

You don't take up suspension issues with customer support thats not their perview

Can you appeal your Steam ban? No. Steam bans cannot be appealed. If a Steam ban is issued incorrectly it will be automatically removed after investigation, but Steam Support does not manually remove There bans applied to accounts for any reason.

You probably need to read the screen shots again, since the banned person said that they were against politics in video games. Which was apparently enough for the moderators to permaban him.

Smwutches

There's nothing anyone here or anyone Microsoft could do since that is through Steam.

ngocphi

If you read your own screen shots it's pretty clear why they were suspended

Politics and gaming DONT MIX

You don't take up suspension issues with customer support thats not their perview

Can you appeal your Steam ban? No. Steam bans cannot be appealed. If a Steam ban is issued incorrectly it will be automatically removed after investigation, but Steam Support does not manually remove There bans applied to accounts for any reason.

Mod abuse in an Steam discussion