MLB the show 22

If your Game Pass subscription is not active and you don't purchased the game, probably it was a glitch so.

If you need anything else, please let me know

Hi there! This is Ronnie, an independent adviser.

Nice to meet you and I hope you are having a great day!

I understand you need help on your game.

Please try these steps to reset the console and see if this helps:

Let's refresh the console's system cache.

NOTE: This will remove the profiles on your console, make sure that you remember the email and password to your account.

No data or game saves will be lost doing this, everything is backed up to the cloud servers.

1. Press the Xbox button to open the guide.

2. Select Settings.

3. Select System.

4. Select Console info

5. Select Reset console.

6. Select Reset and keep my games & apps

This will also help sync the data on your console properly.

If it does not fix the problem, please reinstall the game.

Hope that helps!

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Ok first off thank you for the information. Second, I think that some sort of glitch happened that allowed me to download mlb the show 22 even when I don't have game pass. I checked my subscriptions and game pass is not on there so I'm not sure how I was able to download it.

Hello, lukemcintosh. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Usually if you don't own a game it will not let you download or install it, it will ask to be purchased before. So if you downloaded it, you probably purchased it or you are subscribed to a plan that contains it (like Game Pass).

Some users report that games sometimes ask them to be purchased again even when they're already purchased. It's a glitch, don't worry.

Just to make sure you have Game Pass, please sign in to:

https://account.microsoft.com/services

Your Game Pass subscription should show as active and show the expiration date.

Now if you do have Game Pass and it is indeed active, try to sign out and in again on your device and see if the game still asks to be purchased again. If it does, please let me know if you're trying to play it on PC or Xbox and we can start troubleshooting it.