mlb the show 21 keeps freezing

First reinstall the game. If that doesn't help.

I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > System > Console info.

- Select Reset console.

- Choose Keep Games and Apps

Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

Hope this helps.

I tried that it worked for awhile then started messing up again. Should I buy a new game.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Please provide more information. What device are you playing on?

I’ve tried everything possible to get my Xbox One X to get “MLB The Show 21” to stop freezing. Soft & Hard restart, Power down unplugging all cords, factory resetting my console keeping games & app, resetting console to factory settings, deleting the game & Re-Downloading the game and Re-Installing the game in the mean time restarting the modem and router! My Xbox is updated, all games are updated and rocking 120MB per second download speed. ..... Let’s get this fixed!!! Plus when it doesn’t freeze non of my progress updates! Get it together Microsoft! half tempted to get the PS5 instead of the Xbox Series X! 🤦‍♂️ (I purchased the digital copy)

Exact same for me. Couldn't play since two days, really upsetting!