mixed reality and audio problems after standy

paolo pini · Dec 11, 2023

Hi everyone, I can't figure out an audio problem with mixed reality. I use flight simulator 2020 but for a while now, using two addons that must be installed on the C, after wmr standby, the audio disappears for them and only by restarting the addons does the voice return. the problem also occurs sometimes but not always when switching from TV to VR (HP Reverb G2). I tried to set the audio output of the two addons to the TV source via volume mixer, on WMR I deactivated the switch to VR headphones but to no avail. I also tried deactivating wmr standby and the problem doesn't appear that way but I obviously risk the ghosting effect. I formatted the whole PC and also changed the HDD but nothing, the problem appeared with one of the latest Windows updates, it had never happened before.

:)

Yuhao Li - MSFT

Hello, paolo pini

Welcome to Microsoft Community.

If you temporarily disable these two add-ons, will you still encounter the same problem?

Also, have you tried the troubleshooting steps mentioned here?

Speech and audio FAQs - Enthusiast Guide | Microsoft Learn

Windows updates generally do not affect games, especially those developed by Microsoft. However, if you are unsure, you can uninstall recent updates and recent updates and try again.

If the issue persists, contact the technical support:

How to contact support? – Microsoft Flight Simulator Support (zendesk.com)

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Yuhao Li

Microsoft Community Technical Support

Yuhao Li - MSFT

As you can see here:

Speech and audio FAQs - Enthusiast Guide | Microsoft Learn

So, consider submitting feedback to the developers:

paolo pini

hello and sorry for the delay but I wanted to do numerous tests. I formatted the PC, removed all the addons, restored the audio but nothing, basically I noticed that as long as I leave the viewer active and mixed reality it doesn't go to standby, everything works perfectly but after it went to standby, after a while time but not at a regular interval, you hear a sort of lowering of the audio and at that point on 2 addons that I have, the audio disappears. they are 2 addons that must be installed in C, I was wondering if by chance on wmr there was a sort of audio standby after wmr standby and if so if it was possible to deactivate it.

Heifankl

Not necessary. Deactivating mixed reality headset

has solved the problem

Heifankl

I had to unplug my Mixed Reality Headset to immediately solve this Startup problem

mixed reality and audio problems after standy