Mix up on app showing purchased game

Discus and support Mix up on app showing purchased game in XBoX Games and Apps to solve the problem; I was invited by friends to play Diablo 3 and so I went to the store to purchase it, I seen it was for sale at $38.99. Well I wanted to check to see if... Discussion in 'XBoX Games and Apps' started by SavageSpirits, Aug 3, 2017.

  1. SavageSpirits
    SavageSpirits Guest

    Mix up on app showing purchased game


    I was invited by friends to play Diablo 3 and so I went to the store to purchase it, I seen it was for sale at $38.99. Well I wanted to check to see if the base game was on sale too and it showed that I had it purchased from back in 2015. So I didn't follow
    through with the purchase of the Eternal Collection since I had the base game already. Well, little did I know that the game was on free Play weekend so now the game isn't working and i missed out on the discount. I wanted to purchase it but now it's full
    price. Can someone just help me with getting it at the discounted price I originally wanted to do?

    :)
     
    SavageSpirits, Aug 3, 2017
    #1
  2. Eman202020
    Eman202020 Guest
    None of the Xbox services are showing up.

    Mixer Featured channels are not showing up. The store on the Xbox is not showing up. I cannot send messages. I cannot start games. Right now nothing is working well. Any help would be appreciated.
     
    Eman202020, Aug 3, 2017
    #2
  3. xPINKxMONST3Rx
    xPINKxMONST3Rx Guest
    Great App but doesnt show up on Volume mixer

    Like the title says app doesnt show up on volume mixer, so its hard to multitask with app up
     
    xPINKxMONST3Rx, Aug 3, 2017
    #3
  4. SavageSpirits
    SavageSpirits Guest

    Mix up on app showing purchased game

    Mix up on app showing purchased game [​IMG]

    Here is the screenshot of the Xbox App that made me confused and made me believed I already had the game.
     
    SavageSpirits, Aug 3, 2017
    #4
  5. Mister Maka
    Mister Maka Guest
    Hey there SavageSpirits.

    Unfortunately if the offer has passed, we are unable to provide it for you again. If a game is available for a free weekend or Games with Gold, there is an option on the store page to purchase a license while the offer is available.

    Thanks for your understanding!
     
    Mister Maka, Nov 2, 2018
    #5
  6. Mister Maka Win User

    Mix up on app showing purchased game

    Hey there SavageSpirits.

    Unfortunately if the offer has passed, we are unable to provide it for you again. If a game is available for a free weekend or Games with Gold, there is an option on the store page to purchase a license while the offer is available.

    Thanks for your understanding!
  7. SavageSpirits Win User

    Mix up on app showing purchased game

    [​IMG]

    Here is the screenshot of the Xbox App that made me confused and made me believed I already had the game.
  8. jw_2237 Win User

    Purchased games not showing up in app

    I found them on the console in the store. I did a search and they showed up as purchased. They aren’t showing up in the app in my library but as long as they’re on the console I don’t mind.

    Thanks for responding!
  9. StuartATrueRed Win User

    Purchased games not showing up in app

    Which games did you purchase, and where from?
  10. steeledwand7664 Win User

    Download History not accessible anymore

    Like Smwutches said as long as you are signed into the account that purchased the games they will automatically show up in the ready to install section of my games and apps the license for the games goes with the account that purchased them.

    So if they are not showing up in the ready to install section of my games and apps then you are not signed into the account that purchased them.
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Mix up on app showing purchased game

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