MIstakenly Bought a Game of PUBG

I did by mistake purchased a game. And I do want to return it because I don't have any Xbox in my room

:)

 

error purchase xbox game pass

 

i'd like to apply for a refund

i bought the game PUBG on Xboxone,but can't play,i'd like to apply for a refund,thanks~

 

Hey Yash!

You can take a look at requesting a refund here:
Request an Xbox digital product or subscription refund. If you have any trouble working through the refund process online please feel free to set up contact with
Xbox Customer Support so a representative can assist you with any options they have available for you.

Hope this helps

Thanks for reaching out!

 

You can always play it on PC too,

 

Actually my laptop doesn't match the specs. for requirement for it

 

Not even the minimum specs?

 

Contact support about that peoblem with the PUBG purchase they should help you out!!

 

Hi there,

Thanks for reaching out!

Click on this link to
contact Customer Support
for further assistance.

Hope this helps.

 

Hi there Yash,

If that's not an available option, try clicking on this resource :
Request an Xbox digital product or subscription refund.

• Fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing
  in to your
  Microsoft account.

Hope this helps.

 

how long it will take for refunding the money

 

Hi Yash,

Thank you for reaching out to us! In regards to reversing the payment, after
submitting the request, there will be a confirmation and follow-up email that will include instructions on how to keep track of the status of the request.

I know it was mentioned before but Click here to learn
How
to complete the refund request form.

I hope this helps

 

I just wanna know the time duration of refund of my money to my account

 

Hey there Yash!

Unfortunately it does not show on the website how long the refund should take. But from personal experience It should only take a couple of business days. Again if you can get a hold of
Xbox Customer Support they should give you an Estimate. Or Once you do request the refund through the

Refund Page It should give you information on that.

I hope this helps!

 

Hello Yash,

Thank you for contacting Forum support!

Refunds can take 1-72 business hours to process back into your account, as well as up to 30 days to show up on your next billing statement (Credit/debit cards). You
can log in at www.account.microsoft.com and review your transactions to see when your refund was processed.
All you need to do is log into the website and select the
"payment& billing" tab at the top to see the transactions.

Hope that helps.

Thank you