mistaken billing for renewal of microsoft casual games

Discus and support mistaken billing for renewal of microsoft casual games in XBoX Games and Apps to solve the problem; I paid for a one-year renewal of my subscription to Microsoft Casual Games (e.g. solitaire) in January '21. This would mean no advertisements when I... Discussion in 'XBoX Games and Apps' started by RoyRosenbaum, Mar 18, 2021.

  1. RoyRosenbaum
    RoyRosenbaum Guest

    mistaken billing for renewal of microsoft casual games


    I paid for a one-year renewal of my subscription to Microsoft Casual Games (e.g. solitaire) in January '21. This would mean no advertisements when I play the games. However, I get a message when opening the games that my subscription expired. Can anyone suggest how I get in touch with Microsoft to correct this ?

    :)
     
    RoyRosenbaum, Mar 18, 2021
    #1
  2. Nicospec Win User

    Warmonger medal not unlocking

    If I'm, not mistaken, you need to complete all chapters of Arcade on Casual first.
  3. Alvaro A- Win User

    Subscription renewal problems

    Hi Alison,

    Thank you for posting in Microsoft Xbox Community. I understand that you're having issues renewing your premium subscription in Microsoft Solitaire.

    I want to make sure that you'll reach the right support group for this game so you can have resolution the soonest possible time. For your issue to be logged, responded and monitored accordingly, allow me to redirect you to the proper channel. Kindly use this link to submit a support ticket to Microsoft casual games support:

    https://support.xbox.com/game/microsoft-casual-...

    Regards,

    Alvaro
  4. Alvaro A- Win User

    Unable to renew premium minesweeper

    Hi AkhanB,

    Thank you for posting in Microsoft Xbox Community. I understand that you're having issues renewing your Microsoft Minesweeper premium subscription even after trying to completely uninstall and reinstall the game.

    I want to make sure that you'll reach the right support group for this game so you can have resolution the soonest possible time. For your issue to be logged, responded and monitored accordingly, allow me to redirect you to the proper channel. Kindly use this link to submit a support ticket to Microsoft casual games support:

    https://support.xbox.com/game/microsoft-casual-...

    Regards,

    Alvaro
  5. Ishan8123 Win User

    Microsoft Jigsaw Still ot working since August, 2017 update.

  6. XBF Brad A Win User

    New Microsoft Solitaire Collection on Windows 10 is NOT and improvement

    Hello Bill,

    Thanks for coming to the forums with your issue. We recommend moving this to the

    Microsoft casual games community    . This forum is specific for all these types of games.

    Thanks,

    Brad
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mistaken billing for renewal of microsoft casual games

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