Missold a digital game.

Discus and support Missold a digital game. in XBoX Games and Apps to solve the problem; Hi all, I need help, I purchased sniper contracts 2 on series x. When I pre-ordered and downloaded the store said series x enhanced, I started playing... Discussion in 'XBoX Games and Apps' started by wayneprice6, Jun 6, 2021.

  1. wayneprice6
    wayneprice6 Guest

    Missold a digital game.


    Hi all,

    I need help, I purchased sniper contracts 2 on series x. When I pre-ordered and downloaded the store said series x enhanced, I started playing and realised it wasn't enhanced. I then checked the store and now the product has had the X/s logo removed. I have photo proof. Also I pre-ordered at £35 and was charged that amount then within 10 minutes the price changed to £33. The game is faulty as well constant freezes, unplayable frame rate. I explained all this multiple times to Microsoft refund centre and the refused the refund because I played it. I have replied multiple times with proof of foul play. This is against consumer law as it was missold and not fit for purpose. Why is this not being refunded.

    :)
     
    wayneprice6, Jun 6, 2021
    #1
  2. wayneprice6 Win User

    Missold a product

    I've just tried that and they told me the refund centre is the only option which leaves me with a game that was missold and not fit for purpose.
  3. PlushRelic Win User

    Missold a product

    Oh i am sorry to hear that.
  4. PlushRelic Win User

    Missold a product

    Hello,wayneprice6

    I would suggest contacting Microsoft as they will be able to Assist you more their and also they will be able to tell you if it can't be refunded:Contact us | Xbox Support

    Also make sure they you have requested a refund before contacting support you can do this here:Request an Xbox refund | Xbox Support

    Hope this helps and Hope you have a Great day!!
  5. PlushRelic Win User

    Missold a product

    ok hope it goes well for you!

    Hope you Have a great day wayneprice6!!
  6. wayneprice6 Win User

    Missold a product

    I've tried the refund section as mentioned in my original post. Called Microsoft and the told me the only way to get a refund is through the refund centre which I have tried. I have evidence of the product being missold. Check sniper ghost warrior contracts 2 on the store and look at the reviews. Also check there Twitter page and you'll see the same things. I'm astounded that Microsoft will go against UK consumer law even with proof of being misslead.
Thema:

Missold a digital game.

Loading...

  1. Missold a digital game. - Similar Threads - Missold digital game

  2. Xboxs Disc to Digital Bugged code

    in XboX Insiders
    Xboxs Disc to Digital Bugged code: I was just going to claim my Xbox one edition of Minecraft and I claimed it and I got both Minecraft Xbox one edition and the modern Minecraft version I'm guessing that the Better Together code...

  3. My digital licence is not workiing MW4

    in XboX Insiders
    My digital licence is not workiing MW4: I bought MW4 on disk for xbox series x, put it in, got the license, it is a play anywhere game but when I wne tto play on my pc, there was no play option, only purchase. I went through support,...

  4. Reddead redemption 2 problem froum disc to digital

    in XboX Insiders
    Reddead redemption 2 problem froum disc to digital: Play story mode only in my device have internet when i get offline tell me buy story mode submitted by /u/SmallRaspberry391 [link] [comments]

  5. Disc to digital issue (can games opt out of disc to digital?)

    in XboX Insiders
    Disc to digital issue (can games opt out of disc to digital?): I recently was adding a bunch of my games I have physical to digital and most of them worked, except for Marvel avengers every time I tried to add it it popped up saying that that “this game isn’t...

  6. Disc to Digital Issue, can anyone help?

    in XboX Insiders
    Disc to Digital Issue, can anyone help?: I have read that the original Watch Dogs is compatible with Disc to Digital, but I get an error message when I try to redeem the license for the game. It says that the disc can’t be used to claim...

  7. Bug red dead redemption 2 (disc to digital)

    in XboX Insiders
    Bug red dead redemption 2 (disc to digital): Modification : Tout est revenu a la normal quand j’ai lancer mon jeu aujourd'hui Bonjour, j’ai voulu lancer mon jeux Red Dead Redemption 2 que j’ai recuperer en disc to digital et je ne peux plus...

  8. Beta Build Xbox Series X won't claim copy Star Wars Galactic Racer as a Disc-to-Digital game.

    in XboX Insiders
    Beta Build Xbox Series X won't claim copy Star Wars Galactic Racer as a Disc-to-Digital game.: I just got a PHYSICAL copy of Star Wars Galactic Racer and claimed the Disc-to-Digital license on my Beta Build Xbox Series X, but it seems to not claim it. Am I doing something wrong, or am I...

  9. Disc to Digital is now live for everyone! (Omega tier user with no previous access)

    in XboX Insiders
    Disc to Digital is now live for everyone! (Omega tier user with no previous access): Make sure you restart your Xbox don't just turn it on and off. submitted by /u/AstroZombie1 [link] [comments]

  10. Missold a product

    in XBoX Games and Apps
    Missold a product: I need help, I purchased sniper contracts 2 on series x. When I pre-ordered and downloaded the store said series x enhanced, I started playing and realised it wasn't enhanced. I then checked the...