Missing

Had 6000 Microsoft points.Says on rewards page that it was sent to my Microsoft account but it never showed up help please.

:)

 

Missing / wanted features

Tones is spot on. The 360 wireless pads were always wireless so no switch was needed. The new XB1 pads are wired data when plugged in with any USB cable, wireless when not.

 

Deus Ex: Mankind Divided Deluxe Edition - Season Pass shows "Owned" but I cannot install and am not getting the SP DLCs

Just to be clear, here are the items I paid for (via the Season Pass) that I am still missing:

Assault Pack:

- 2 Frag Grenades (Missing)

- 2 EMP Grenades (Missing)

Tactical Pack:

- 3 Smoke Grenades (Missing)

- 2 Gas Grenades (Missing)

Additional Season Pass Items:

- 4 Praxis Kits (Missing)

- 1000 Crafting Parts (Missing)

- 5000 Credits (Missing)

- 5 Booster Packs (Missing)

- 20 Chipsets (Missing)

This is not only affecting me but other players as well. When are we going to receive the items we have already paid for?

Here is the thread on Square-Enix's site (http://forums.na.square-enix.com/showthread.php?t=190774) showing even more people affected. We need an answer otherwise we'll
be forced to take action to get our money back.

 

Hello dognasty65,

We do not handle Microsoft Points. If you are referring to any Microsoft Rewards activity, that is completely separate from Xbox Live Rewards. You would need to reach out to their support team via the Microsoft Rewards website for more assistance.

Regarding any Xbox Live Rewards Credits, we see deposits of 1000 and 6750 on January 10th and December 27th. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for
your deposits to see their deposit as currency from your commerce page at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount.