Missing xbox live membership redeemed from reward. Zero help from microsoft support.

Discus and support Missing xbox live membership redeemed from reward. Zero help from microsoft support. in XBoX Rewards & Social to solve the problem; Hello, I redeemed a 12-month xbox live membership from Microsoft rewards on April 27th. Never received in the mail or in an email. Chat support cannot... Discussion in 'XBoX Rewards & Social' started by XxTiikiixX, May 5, 2018.

  1. XxTiikiixX
    XxTiikiixX Guest

    Missing xbox live membership redeemed from reward. Zero help from microsoft support.


    Hello,

    I redeemed a 12-month xbox live membership from Microsoft rewards on April 27th. Never received in the mail or in an email. Chat support cannot help as they just push me to this forum. Unsure why Microsoft cannot just add this support to their actual chat
    system. Seems a bit convoluted.

    Please let me know how I can get the 12-month membership as I ordered it so my xbox is more useful than the paper-weight it currently is.

    Frustratedly,

    Jake C.

    :)
     
    XxTiikiixX, May 5, 2018
    #1
  2. awesomedudeomg
    awesomedudeomg Guest
    Missing Microsoft Points?

    Still missing 40 Microsoft points from Xbox Live rewards and 100 from Bing Rewards.
     
    awesomedudeomg, May 5, 2018
    #2
  3. PredsFanWebs
    PredsFanWebs Guest
    My friend can't hear me on xbox live anymore.

    Redeemed an Xbox Live Three Month membership a few days ago but still haven't redeemed my XBOX Live Reward Credits. Can Someone help me
     
    PredsFanWebs, May 5, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Missing xbox live membership redeemed from reward. Zero help from microsoft support.

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.
     
    Smwutches, May 5, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Missing xbox live membership redeemed from reward. Zero help from microsoft support.

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.
  7. XBLRewards8 Win User

    Missing xbox live membership redeemed from reward. Zero help from microsoft support.

    Hello,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  8. Bret Anderson1 Win User

    Couldn’t process your redemption

    Sorry I meant nothing came back and I tried to redeem a 10 dollar Xbox gift card from Microsoft rewards on Xbox and have tried to redeem a month game pass membership from Microsoft rewards also
  9. Smwutches Win User

    answer the question

    i want an answer from the live rewards team not the microosft rewards because one thing haves nothing to do with the other

    Hello,

    Live rewards became MS rewards. So they are the ones you have to contact.

    Zero
    Xbox Rewards support still posts here and still assists with Xbox Rewards issues. Since his issue is an Xbox Rewards program issue, he needs to wait for a response from support here. Microsoft Rewards support will not be able to assist.
  10. MRallamagoosa Win User

    MyVIP Gems to Microsoft Rewards Points

    From the Microsoft Rewards Migration FAQ: "any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will
    convert to one Microsoft Rewards point".
Thema:

Missing xbox live membership redeemed from reward. Zero help from microsoft support.

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