missing vip gems?

Discus and support missing vip gems? in XBoX Rewards & Social to solve the problem; i make a purchase for tomb raider 20 anniversary edition and didnt get any vip gems. d6e99413-c489-49eb-bc5d-5d706ae73c38 Discussion in 'XBoX Rewards & Social' started by street2234, Apr 20, 2018.

  1. street2234
    street2234 Guest

    missing vip gems?


    i make a purchase for tomb raider 20 anniversary edition and didnt get any vip gems.

    :)
     
    street2234, Apr 20, 2018
    #1
  2. Elchippt
    Elchippt Guest
    i dont download multiplayer update 3

    Unfortunately, even if you are able to download it, you're not going to be able to play the VIP maps which I assume is the reason you're trying to download it. I have both the VIP download and the Update#3 in my download history and I've redownloaded them
    both but the VIP maps are still missing.

    http://answers.ea.com/t5/Battlefield-Bad-Company-2/Issue-BFBC2-VIP-maps-missing-on-Gen3-consoles/td-...

    Apparently it's a global issue, no one has been able to play the VIP maps for several months now, pretty damn lame.
     
    Elchippt, Apr 20, 2018
    #2
  3. RedEyes026
    RedEyes026 Guest
    I have forza horizon 2 hub not sending rewards to game

    I am missing my tier 3 car (2013 viper )and cash ($300000).
     
    RedEyes026, Apr 20, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    missing vip gems?

    Hello street2234,

    We see these Gems have been awarded and are in both your vault total at the top of the vault page and on your Gem statement. Please remember that it takes us 96 hours to receive new activity.
     
    XBLRewards8, Apr 23, 2018
    #4
  5. XBLRewards8 Win User

    missing vip gems?

    Hello street2234,

    We see these Gems have been awarded and are in both your vault total at the top of the vault page and on your Gem statement. Please remember that it takes us 96 hours to receive new activity.
  6. XBLRewards8 Win User

    missing credits vip gems

    Hello Soulcollecter01,

    After investigating your purchase, we found that there was an issue receiving your Sea of Thieves transaction due to its Play Anywhere status. Since our Xbox Live Rewards program only rewards Xbox purchases, the dual-nature of this purchase caused our system
    to incorrectly sort that purchase out. Apologies for the inconvenience. We are currently working on a fix for this game, and you should see the offer complete shortly. Regarding your other recent purchases, since those were for the PC and not the Xbox, they
    were not eligible for Xbox Live Rewards, such as your Ori and the Blind Forest purchase on the second.
  7. XBLRewards8 Win User

    Missing VIP gem transactions.

    Hello MillerTime996,

    Our win fulfillment team has sent your prize emails to your vault registered email address. You may also want to watch out for these prizes being automatically filtered to your junk folder, as we have had some users report this happening to them.
  8. XBLRewards8 Win User

    Prospector VIP Gems missing

    Hello jdawgcool,

    We see the gems for this offer are still pending on your MyRewards page, awaiting your claim. For future reference, Gems from MyChallenges must be claimed from your MyRewards page.
  9. XBLRewards8 Win User

    Missing VIP gem transactions.

    Hello MillerTime996,

    We have reached out to our web team to investigate. Are you checking your vault registered email? Since that email is entered in the vault registration form, it can be different than your normal Xbox Live Rewards email. Also, have you been checking that
    email's junk mail folder? We have had reports of users having their messages filtered there.
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