missing VIP credits/pre order credits NOVEMBER!

Discus and support missing VIP credits/pre order credits NOVEMBER! in XBoX Rewards & Social to solve the problem; Hi , I havent got my 15,000 credits for preordering Watchdog 2. Also havent got my 10% vip credits for November. Can you look into this? Thanks gamer... Discussion in 'XBoX Rewards & Social' started by JTREADY, Dec 5, 2016.

  1. JTREADY
    JTREADY Guest

    missing VIP credits/pre order credits NOVEMBER!


    Hi , I havent got my 15,000 credits for preordering Watchdog 2. Also havent got my 10% vip credits for November. Can you look into this? Thanks gamer tag

    :)
     
    JTREADY, Dec 5, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Purchases not adding to star rank or rewards account

    Hello Daly 54,

    You received both VIP progress and Credit for these purchases with the exception of Battlefield 1, which was a pre-order, and therefore not eligible for VIP.
     
    XBLRewards8, Dec 5, 2016
    #2
  3. LotuSan
    LotuSan Guest
    Missing Credits Rewards

    Hi, I believe I am missing the credits rewards for my last 3 purchases on Xbox LIVE.

    On October 24th I purchased Resident Evil 7, on November 16th I purchased Star Wars Battlefront 2 in the Elite Trooper Deluxe Edition (which was already out at that date as opposed to the standard edition, so this was not a pre-order) and last friday, November
    24th I purchased Forza Motorsport 7.

    It seems like none of these purchases have earned me credits rewards corresponding to my VIP star rank 2, at least they didn't show up in my feed.

    The last time I did receive credits rewards was on September 30th, for a couple of game purchases.

    Can please someone look into that?

    Thank you and best rewards.
     
    LotuSan, Dec 5, 2016
    #3
  4. Smwutches
    Smwutches Guest

    missing VIP credits/pre order credits NOVEMBER!

    VIP rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for November purchases.

    You'll want to post in the Xbox Rewards Questions forum so support can check on your Watchdog credits. Keep in mind that digital orders are not eligible for that offer.
     
    Smwutches, Dec 5, 2016
    #4
  5. Smwutches Win User

    missing VIP credits/pre order credits NOVEMBER!

    VIP rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for November purchases.

    You'll want to post in the Xbox Rewards Questions forum so support can check on your Watchdog credits. Keep in mind that digital orders are not eligible for that offer.
  6. XBLRewards8 Win User

    Purchases not adding to star rank or rewards account

    Hello Daly 54,

    You received both VIP progress and Credit for these purchases with the exception of Battlefield 1, which was a pre-order, and therefore not eligible for VIP.
  7. Smwutches Win User

    Xbox Live Rewards do not work!

    The 4% is a rebate, not a discount. VIP rebates are calculated after the end of the month and given by the 15th of the next month. So it would be too early to see credits pending for February purchases. It also takes about 96 hours for the program to recognize
    purchases so it would be too soon to see your star update. However, if it was the pre-order for Morrowind, pre-orders are not eligible for VIP.

    Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. Just playing a lot will not earn you credits.
  8. Smwutches Win User

    Do Pre-orders count towards MyVip Now?

    No. Preorders are not eligible for VIP.

    I'm trying to understand why pre-orders are not eligible for vip. Is it because otherwise you would get rewarded twice, e.g. once for the vip star boost and once for the on demand pre-order punch card?

    The fact that it's not eligible for the star boost is a real downer for me. I would like to pre-order Halo Wars 2 Ultimate Edition in order to play the Halo Wars Definitive Edition straight away.
    It's not possible to get credit for a game twice anyway. So even if preorders were eligible for VIP, you would only get credit for one offer and not the other. It's essentially because it's just part of the terms and conditions. I do believe it actually
    has to do with the fact that it's now easier to cancel pre-orders. So anyone could preorder a game, get the credit, then call and cancel the preorder.
  9. XBLRewards8 Win User

    pre order credits missing?

    Hello JTREADY,

    Since none of those purchases were made through the Xbox store, but from a different storefront, they were not eligible for Rewards.
Thema:

missing VIP credits/pre order credits NOVEMBER!

Loading...

  1. missing VIP credits/pre order credits NOVEMBER! - Similar Threads - missing VIP credits

  2. Missing Xbox Insider Badge on Profile (Level 60)

    in XboX Insiders
    Missing Xbox Insider Badge on Profile (Level 60): I have been an active Xbox Insider member, currently enrolled in the Alpha Skip-Ahead ring, and reached Level 60. However, the Insider badge is still not showing up on my public Xbox profile. I...

  3. Games missing ...................

    in XboX Insiders
    Games missing ...................: Since I can't say this on the acc xbox 1 I have to here cause what I've been noticing that games keep disappearing through my full libary more than 100 cause I remember I had 450 games before it...

  4. Missing insider shield badge review - level 15/ 128 reports / 3.5 years

    in XboX Insiders
    Missing insider shield badge review - level 15/ 128 reports / 3.5 years: Hi Xbox Insider Team / Mods, I’m writing to request a manual review for my Xbox Insider profile badges. I’ve been quietly grinding away in the program for 3 years and 5 months (currently in the...

  5. I made an open-source tool to fix XBOX PC Game Pass profiles missing from G Hub

    in XboX Insiders
    I made an open-source tool to fix XBOX PC Game Pass profiles missing from G Hub: G Hub often fails to detect games installed through the XBOX app on PC. When that happens, you can’t create profiles that activate automatically when those games launch. I made a free,...

  6. Back to being Special. What have I missed in recent years.

    in XboX Insiders
    Back to being Special. What have I missed in recent years.: Hello all I have not been active with Insider in a few years (ex original Insider from about a decade ago when Ark survival first came out) just wanted to know what everyone’s thoughts are about...

  7. Did anyone else notice what’s still missing from the recent achievement notification...

    in XboX Insiders
    Did anyone else notice what’s still missing from the recent achievement notification...: Hi community and Insiders, I’ve been testing the recent update that refreshed the achievement notifications, and while it looks smoother, it left me questioning something. Am I the only one who...

  8. So after an update the other day my Xbox guide buttons are missing

    in XboX Insiders
    So after an update the other day my Xbox guide buttons are missing: The icons are missing on all the sections after restarting my console it’s still there it’s only on the Xbox guide figured I bring it up submitted by /u/OkUse2133 [link] [comments]

  9. Missing 50th Anniversary Insider Badge on profile

    in XboX Insiders
    Missing 50th Anniversary Insider Badge on profile: Anyone else missing the insider badge on their profiles? I've been part of the insider program for over 10 years but have no badge on my profile? Is this something Xbox are looking at?...

  10. Xbox achievement preservation issue: missing WP7/WP8/Win8 titles on modern dashboards

    in XboX Insiders
    Xbox achievement preservation issue: missing WP7/WP8/Win8 titles on modern dashboards: I wanted to bring attention to an issue affecting legacy Xbox Live games from the Windows Phone 7, Windows Phone 8, Windows 8 PC, iOS, and GFWL era. Over the last while, we’ve actually seen some...